Credit Screening Representative

Credit Screening Representative

Join a growing team with a fast-paced, collaborative environment! We're currently hiring a Credit Screening Representative to support high-volume phone and client service operations. 100% Employer Paid Health Insurance (start date of this benefit to be determined by employer if the candidate is extended a permanent offer after CFS temporary period.)

No formal interview required just a quick virtual meeting with the CFS Recruiter! Start date will be pending clear security checks.

Tasks and Responsibilities Credit Screening Representative:

• Conduct comprehensive credit risk assessments to support informed lending decisions, ensuring alignment with company policies and regulatory standards
• Analyze client creditworthiness by reviewing financial statements, credit reports, and industry trends to determine risk levels
• Evaluate loan applications, assessing financial history and collateral to recommend appropriate credit terms
• Collaborate with cross-functional teams including sales, underwriting, and legal to gather and verify information for credit evaluations
• Provide technical support to clients via phone, chat, and email, resolving issues related to credit report discrepancies and missing bureau data
• Facilitate conference calls between consumers and creditors to obtain updated balance and payment histories
• Assist team members with procedural questions and provide guidance on best practices
• Train new staff on conducting conference calls and preparing supplemental credit reports

Requirements Credit Screening Representative:

• Call center experience / Ability to handle inbound and outbound calls comfortably
• Ability to multi-task in a fast-paced environment
• Excellent written and verbal communication skills
• Light Excel skills Data entry, spreadsheets
• Desire to meet key phone metrics
• Willingness to be a supportive team player
• Fluent in Spanish & English highly preferred