Session Assistant - Outpatient Infusion - Full Time

Session Assistant – Outpatient Infusion – Full Time Location New York, New York Shift Day (United States of America) Description NewYork-Presbyterian is one of the nation’s most comprehensive academic health care delivery systems, dedicated to providing the highest quality, most compassionate care to patients in the New York metropolitan area and throughout the globe. Session Assistants support the day-to-day operations. Register patients for a variety of procedures and appointments, and feel the pride of going above and beyond to help others. In this role, you'll obtain demographic details and insurance information, and ensure proper scheduling. You'll record patient history while obtaining pre-certification and authorization for patients. Additionally, obtain all pertinent patient demographic and insurance information and enter in appropriate computer systems. Assist patients to sign up for hospital and physicians electronic portal. You may also perform notification phone calls to relay procedure or surgery preparation information. You will also schedule patients’ appointment with multiple specialties including exams and medical procedures as requested. Schedule surgery encounters and coordinate OR location and times with OR scheduling teams. Interface with referring provider offices and internal departments to schedule these appointments. Most importantly, you will be the reassuring presence for the patients’ needs as they navigate their hospital experience. This is a full-time, day shift position, working 5 days per week. Preferred Criteria Knowledge of health insurance benefits/requirements Knowledge of Coding: ICD 10 Energetic, approachable individuals with a desire to put patients first Required Criteria 1 year of clerical experience High school diploma or GED Customer service experience Company Culture Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses. __________________ Company Awards 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor 2026 Best Place to Work – Glassdoor 2026 America’s Best Large Employers – Forbes 2026 America’s Best-In-State Employers – Forbes 2026 America’s Dream Employers – Forbes 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek 2026 Best Places to Work in IT - Computerworld 2025 Great Place to Work Certified 2025 Best Employers for Women – Forbes 2025 Companies that Care – People 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek Equal Opportunity Employer NewYork-Presbyterian Hospital is an equal opportunity employer. Salary Range $25.10-$34.23/Hourly It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works. #J-18808-Ljbffr NewYork-Presbyterian Hospital