Warehouse Supervisor

Warehouse Supervisor

When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration! Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locations. As the largest Dairy Queen franchisee in the world, we offer the benefits and opportunities you can expect from an iconic national brand. Don't wait to get your career started, take advantage of this sweet opportunity today!

Position Summary: The Warehouse Supervisor is responsible for executing various tasks related to timely and accurate shipping and receiving, maintaining inventory, fulfilling orders, approval and payment of invoices, and coordination of billing through Accounts Payable. This role may also be responsible for the daily oversight, scheduling and task assignments of other current or future warehouse employees. The Supervisor will work closely with the Fourteen Foods Operations management team and various support departments to ensure requests are fulfilled and outstanding service is provided at all times.

Essential Functions:

Functional Objectives (65%)

• Maintain optimal layout for products for quick picking, packing, and shipping
• Organize, prioritize, and fulfill orders to ensure store delivery is timely and accurate
• Maintain inventory levels and tracking mechanisms for products on hand
• Perform routine full inventory counts of all products in the warehouse
• Maintain shipping/mailing accounts, postage, products (i.e. boxes)
• Skilled at occasionally operating a pallet jack
• Maintain organization and cleanliness of the warehouse
• Maintain accurate fulfillment log and coordinate billing with Accounts Payable

Internal Partnership (25%)

• Support store requests for needed items
• Work with support departments to maximize shipping efficiencies and reduce shipping expenses
• Work with operations management to achieve warehouse objectives, budget, etc.

Team Supervision (10%)

• Schedule and track warehouse team members' hours for proper coverage and manage daily workflow
• Guide and support warehouse team members, ensuring organizational goals are achieved efficiently and effectively
• Train and coach new warehouse team members, evaluate performance, and support Operations Support team with resolving issues.
• Communicate warehouse needs, provide feedback, and foster a positive work environment.

Competencies:

• Basic computer skill and working knowledge of Microsoft products (Outlook, Excel, Word, etc.)
• Knowledge of basic data entry procedures and spreadsheet management
• Ability to communicate via email, telephone and in-person professionally and effectively while delivering outstanding customer service
• Ability to multi-task
• Organization and prioritization
• Product sourcing
• Detail-oriented
• Ability to work independently with minimal supervision
• Basic mathematical abilities (addition, subtraction, multiplication, division, spreadsheets)
• Working knowledge of Microsoft products (Word, Excel and data entry

Experience & Qualifications:

• H.S. Diploma required
• 3+ years warehouse, shipping & receiving and/or order fulfillment experience
• Inventory management
• Prior experience leading/supervising teams is a plus

Frauenshuh Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please be advised that operation positions may involve exposure to various work hazards, including but not limited to extreme temperatures (both high heat and cold environments depending on seasonal and job assignment) and allergens (such as peanuts, dairy, soy, and other food-related allergens). Candidates should consider these factors when applying and be prepared to take necessary precautions to ensure their safety and comfort. We are committed to providing a safe work environment and will supply appropriate protective gear and training to manage these conditions. Reasonable accommodations will be provided for qualified individuals with disabilities to perform the essential functions of the job.

E-Verify Notice - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire