Quality Manager

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  10% bonus incentive that pays out quarterly!
  
  



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  Family-owned company with a strong culture
  
  

About Our Client

Our client is a vertically integrated manufacturer of paper-based packaging solutions, specializing in containerboard and corrugated products for shipping and industrial use. With a network of mills and converting facilities, they control the entire process from raw material sourcing to finished product, serving customers across consumer goods, food and beverage, and e-commerce while emphasizing operational efficiency, supply chain reliability, and continuous improvement.

Job Description

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  Lead and manage the Quality Control team, establishing clear expectations and accountability.
  
  



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  Design, implement, and sustain the Quality Management System (QMS), ensuring ISO 9001 compliance.
  
  



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  Provide training and mentorship to employees on quality standards, procedures, and best practices.
  
  



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  Collaborate with Customer Service, Design, and Operations to align processes with customer requirements.
  
  



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  Act as the primary liaison between customers and production to address quality issues and enhance satisfaction.
  
  



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  Oversee the New Product Introduction (NPI) process to support successful product launches.
  
  



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  Manage quality issue resolution, including containment, root cause analysis, CAPA, and validation of corrective actions.
  
  



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  Drive adoption of QA and QC methodologies such as IQC, IPQC, OQC, and SCP.
  
  



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  Lead continuous improvement efforts using tools like 5S, SMED, G8D, PPAP, Visual Management, and waste reduction initiatives.
  
  



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  Build and maintain strong supplier relationships, promoting quality improvements and key initiatives.
  
  



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  Ensure compliance with regulatory and certification requirements, including AIB, REACH, RoHS, cGMP, and Prop 65.
  
  



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  Oversee sustainability and Chain of Custody programs (FSC, SFI, PEFC).
  
  



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  Support product and food safety programs, audits, and material certification processes.
  
  



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  Manage color control processes to maintain consistency and quality standards.
  
  



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  Promote adherence to Code of Conduct and Social Responsibility programs.
  
  



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  Leverage data and analytics to identify trends, solve complex issues, and drive overall performance improvements.
  
  

The Successful Applicant

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  ISO 9001 QMS experience
  
  



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  Root Cause Analysis, CAPA experience
  
  



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  Continuous Improvement experience
  
  



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  Corrugated packaging experience is strongly preferred
  
  



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  Bilingual in Spanish is a plus
  
  



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  SQF, AIB certifications preferred
  
  



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  Bachelor's degree is preferred
  
  



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  Sponsorship not provided
  
  
  
  

What's on Offer

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  $100,000 - $125,000 base salary depending on experience
  
  



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  10% bonus incentive
  
  



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  401(k) matching
  
  



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  Full health, dental, vision insurance
  
  



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  Flexible PTO