Night Auditor

Hotel Night AuditorAre you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering.ResponsibilitiesReview all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in houseExplain and provide any promotional items to each guest checking inResponds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be metCover other areas of hotel as neededDocument any guest accidents by completing the accident report formComplete the maintenance log whenever a complaint is reportedMaintain all areas of the front deskTake the initiative to greet guests in a friendly and warm mannerPrepare and balance the nightly auditEmail all necessary reports to designated people.Other duties as assignedQualificationsHigh School diploma/GED requiredPrevious experience in hospitality preferredCustomer service experience requiredExperience handling cash, credit card procedures, and use math conceptsAttention to detail and organizedWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.