Wellness Representative

Job Description

Job Description

This position is a sales and customer service position in a cutting edge wellness healthcare environment.

Are you a skilled and compassionate person looking for an exciting career in wellness? At Restore Hyper Wellness, we’re on a mission to help people take control of their health, performance, recovery, and longevity. We’re seeking a dedicated people to join our team at our Hingham location.

Why Join Us?

• A Unique Experience: Move beyond traditional settings and be part of a dynamic, wellness-focused environment.
• Meaningful Client Interactions: Spend quality time with clients who are proactive about their health and wellness.
• Competitive Compensation & Benefits: We offer a competitive salary, health insurance benefits for full-time employees, and attractive scheduling options.
• Exciting Work Environment: Work with top health and wellness organizations, professional athletes, and active individuals who value their well-being.

Wellness Benefits for Our Employees: At Restore Hyper Wellness, we believe in practicing what we preach. As part of our team, you’ll have access to a variety of wellness benefits to keep you feeling your best:

• Unlimited Use of Our Therapies: Enjoy Red Light Therapy, Cryotherapy, Compression Therapy, Infrared Sauna, and Mild Hyperbaric Oxygen Therapy at no cost.
• Free & Discounted Wellness Services: Receive one FREE IV Drip and one FREE IM Shot per month, along with discounted rates on additional treatments.
• Skincare Perks: Take advantage of discounted facial services and products from our expert Estheticians.
• Exclusive Employee Discounts: Enjoy reduced pricing on all other products and services offered at our locations.

Who We’re Looking For:

• Someone with an outgoing, friendly personality who thrives in a fast-paced, multitasking environment.
• A compassionate person who enjoys helping clients on their wellness journey.
• A team player who values professionalism, communication, and high ethical standards.

We are looking for candidates for full time and part time including weekends at our Hingham location. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part a dynamic team to help people feel their best.

We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.

Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.

Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door. 

Responsibilities

• Maintaining a professional and courteous relationship with every client
• Answering the phone and returning voicemails
• Booking, rescheduling and canceling appointments
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS
• Checking-in and retailing out customer sessions on our POS 
• Greeting customers and ushering them to their service of choice 
• Administering all non-medical and non-specialty services 
• Providing service tours, selling packages & memberships
• Executing opening and closing duties
• Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
• Educate clients on the all Restore modalities
• When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts 

Qualifications:

• A love for health and wellness 

• Availability to work weekends. 

• Excellent communication skills

Compensation & Benefits

• Competitive hourly wage

• Monthly performance based commission opportunity

• Flexible schedule in a fun work environment

• Access to complementary and discounted in-store services 

• Opportunity for growth 

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