Service Advisor - McCarthy Subaru

Service Department Advisor

We are growing in our Service department at McCarthy Subaru- Lawrence! This is a great opportunity for someone with 2+ years experience looking to join a growing organization.

Essential Duties and Responsibilities:

1. Meet and greet all service customers immediately upon drive in.
2. Service Advisor is responsible for scheduling work to be performed, identifying, documenting and selling needed repairs and scheduled maintenance for customers.
3. Works with customer and technician to identify needed repairs and maintenance.
4. Estimates cost of mechanical and maintenance repairs needed and advises customer on suggested services and related costs.
5. Quality checks customer vehicle upon completion.
6. Maintains Customer Satisfaction scores at or above dealership standards.

Job Requirements:

• 2+ years Automotive Service Advisor experience.
• Reynolds & Reynolds DMS knowledge preferred but not required.
• Must be able to stand and walk around for extended periods of time.
• Candidates must have excellent customer service skills. A basic knowledge of automotive systems would be a plus but is not mandatory.
• A great work ethic!

McCarthy Employment Perks:

• Closed on Sundays!
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• 401(k) with Company Match
• Paid Vacation and Holidays
• Employee Discounts on Vehicles, Service & Parts
• Employee Assistance Program
• Referral Bonuses
• Paid Training
• Community and Charity Involvement

If this sounds like the job for you - apply now!