Insurance Verification Specialist II UAMS Health Benton/Bryant

Insurance Verification Specialist II

The Insurance Verification Specialist II is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues at the UAMS Health Benton/Bryant location.

Closing Date: 10/31/2026

Type of Position: Regular

Work Shift: Shift Vary (United States of America)

Institution Name: University of Arkansas for Medical Sciences

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Minimum Qualifications:

• High School Diploma/GED
• Two (2) years of experience in customer service and two (2) years of insurance, billing, scheduling experience in a healthcare environment.

Knowledge, Skills and Abilities:

• Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds.
• Well-developed decision-making skills are required.
• Must maintain confidentiality and HIPAA compliance.
• Highly motivated and self-directed individual that establishes plans of action.
• Highly proficient in computer and keyboard skills.

Responsibilities:

• Conducts verification of eligibility and benefits for patient insurance.
• Completes authorizations and pre-certifications, tracks pre-authorizations and maintains referrals.
• Enters benefit and authorization information into EPIC.
• Initiates peer-to-peer submissions and works closely with clinical counterparts to collect requested information.
• Obtains and coordinates completion of out of network waivers.
• Coordinates with UAMS Office of Financial Clearance when appropriate
• Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment.
• Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.
• Demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization.
• May perform other duties as assigned.

Physical Requirements:

• Constant Activities: Sit; Use hands to touch, handle or feel; Talk; Hear; Read Concentrate, or Think Analytically
• Occasional Activities: Stand, Walk, Bend, Crawl, Crouch, Kneel, Stoop, Reach
• Lift/Carry: 10-25lbs.
• Push/Pull: 10-25lbs.
• Physical Environment: Inside Office Environment
• Noise Level: Moderate
• Visual Requirements: Near Visual Acuity; Far Visual Acquity; Color Discrimination; Depth Perception; Peripheral Vision
• Hazards: None

Salary Information: Commensurate with education and experience

Required Documents to Apply: Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information: Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification).

University of Arkansas at Little Rock