Advanced Clinical Technician - Mentor

Serve as a role model and mentor to all staff. Illustrate excellence in attendance, teamwork, technical ability and problem-solving skills. Possess knowledge of and demonstrates correct practice of all clinical and personnel policies and procedures. Maintain a positive attitude, demonstrate flexibility and have a good working knowledge of the patient and staff schedule.  Work with new staff to help them master competencies required in their role through teaching, counseling, and inspiring. Support the individual’s and own growth and development. Fulfill all performance expectations. Demonstrates CARES values of C ustomer Service, A ccountability, R elationships, E xcellence and S afety.

Standards of Performance:  Working with Trainees:

• Successfully completes the CDC orientation class for “Training the Adult Learner”
• Assesses the trainee’s learning needs and provides appropriate educational opportunities
• Plans and monitors an individual’s orientation in conjunction with Education Department
• Documents the trainee’s progress via the required orientation paperwork, anecdotal notes and/or email
• Provides feedback to the trainee via daily verbal and/or written progress reports
• Meets weekly with trainee and Facility Manager to review performance using constructive criticism
• Facilitates the trainee’s socialization to the workplace
• Demonstrates knowledge of all CDC policies and procedures; teaches trainee to consistently follow all CDC policies and procedures
• Acts as a clinical resource to trainee and other staff members
• Facilitates a good relationship between trainees and patients
• Follows patient schedule to allow adequate time for training and orientee development
• Demonstrates ability to remain focused on, and attentive to, trainee through each training session
• Attends bi-annual meetings offered through the Education Department

Performance Expectations:

• Performs all duties of the Dialysis Technician (see Dialysis Technician job description)
• Demonstrates knowledge of the water room and SDS policies and procedures, and able to troubleshoot and intervene, if necessary
• Collaborates with charge RN to ensure tasks are completed
• Acts as a clinical resource to the staff and an expert resource for patient care policies and procedures
• Attends and provides education to staff
• Is an active member of a facility-based initiative and exhibits leadership within that group
• Documents all patient data obtained while providing care, along with patient’s response, in a complete, accurate and timely fashion
• Demonstrates a positive attitude in all interactions.  Expectations of behavior and attitude include:  willingness to accept change, provide feedback and support CDC operational imperatives
• Communicates appropriately with staff and provides care with professionalism adhering to the CDC House Rules and Pledge
• Demonstrates commitment to continuous quality improvement and has knowledge of all required standards and responsibilities
• Participates in at least two CQI projects per year and any additional projects, as needed
• Performs staff proficiency/competency checks, as assigned
• Continually acts as a mentor with new employees to encourage quality care and staff retention. Assists with BONENT preparation for new Dialysis Technicians
• Continually reviews policies and procedures and communicates changes/updates, as needed
• Provides a designated staff in-service, as needed
• Acts in a leadership role with emergency drills as scheduled, ER take off, pyrogen reaction, mock CPR
• Demonstrates active participation on facility team, completes projects timely and professionally
• Accepts additional duties, as needed

EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS:

• OCDT Certification
• Minimum of two (2) years patient care experience required with at least one (1) year at CDC preferred
• Successful completion of ACT pre-assessment
• Excellent clinical, technical and interpersonal skills as demonstrated by having achieved a rating of “meets or exceeds expectations” on the most recent performance evaluation
• Must be in, and maintain, “good standing” status for performance and attendance
• Ability to communicate effectively and professionally with management, coworkers, and patients
• Ability to make decisions independently
• Ability to organize time and priorities in order to meet various deadlines
• Starting Salary is between $20.00 - $26.00 per hour (DOQ)

ENVIRONMENTAL DEMANDS:

Employee must have the ability to:  push, pull, carry and lift objects up to 50 pounds. Additionally, incumbent must be able to sit, stand, kneel and walk for prolonged periods. Employee will be exposed to chemicals, bodily fluids, noise, vibration, and other business-related conditions. He/she will be required to use Personal Protective Equipment and office equipment as required by the position.