Automotive Internet Sales Representative

DARCARS Automotive GroupDARCARS Automotive Group is now hiring for an Internet Sales Representative to join our corporate team! Potential earning based on experience up to 100K.As an Internet Sales Representative, your job is vital in managing our digital business prospects. Your job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales. This involves providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will further navigate their path to purchase. As an Internet Representative, you must ensure timely follow-up and provide an exceptional experience with every interaction.In this role, you'll:Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preferenceServe as the first-level expert on our products and services, the purchase process, and the DARCARS brandConvert inquiries to dealership visits; set appointments for test drive and further selection/purchase supportAdhere to customer communication scriptsEnsure 100% of contact activity, by recording customer information in the CRM in real time Develop/maintain relationships with related store personnelMeet, or exceed, individual performance objectives e.g. response time, conversions etc.Commute from dealership to dealership (must have a valid driver's license and reliable transportation)For this role, you'll need to be:Computer savvy with a full working knowledge of Microsoft Office SuiteA quick-study, able to absorb substantive product and service informationExceptional listening, verbal, and written communication skillsAble to work weekends and holidaysDemonstrated a commitment to process improvement, innovation, and excellencePersistent and eager to learn new things and share new ideas in a collaborative, team environmentBenefitsComprehensive Benefits Plan including 401kPaid Holidays & PTOEmployee discounts on vehicle purchases, parts and service repairsInternal career advancement opportunitiesOpportunities to join our community service initiativesThis job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.