Accounts Receivable Analyst

Department Finance / Accounting / Audit Location US - Indiana - Fort Wayne Description Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come. Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry‑leading quality, exceptional customer service, employee development, and passion for social responsibility. Join us to create a better future while growing professionally in a supportive environment! What you will be doing Process and allocate receipts and credit memos: process daily cash receipts, ensure all forms of payment have been entered, apply receipts to correct customer accounts, identify payment discrepancies, resolve rejected payments, process customer refunds, and allocate credit memos. Reconciliation: reconcile documents and report discrepancies, aid customers in reconciling their account, research account‑specific inquiries, and analyze cash‑in‑advance/prepayment customer accounts. Support the Business: work directly with internal business partners to ensure data requests are complete and accurately entered in the ERP system, and assist in execution of initiatives to increase productivity and performance. Customer Service: manage customer complaints related to AR, determine the most appropriate service provider for the request, support investigation and follow‑up resolution. Short pay resolution: analyze and code customer short payments and obtain backup needed to resolve the issues. Daily and Monthly balancing: reconcile all bank accounts daily to ensure a 3‑point check between the bank sheets, IREC, and the ERP system; monthly reconciliation of all business units. Administrative tasks: any other administrative tasks that arise through the normal course of business in the department. Who we want Hard‑working winners: confident, competitive, and results‑oriented professionals who create a track record of success. Dedicated achievers: people who thrive in a fast‑paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. Effective communicators: people who interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders. Collaborative partner: people who build and leverage cross‑functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. What you need Bachelor’s degree in business or a related field. (Preferred) Three to five years of experience in accounts receivable, accounting, or a related field (Required) Knowledge of accounting ERP systems. (Preferred) Strong Excel skills. (Preferred) Benefits Hybrid remote work arrangements Generous paid time off & holidays Paid parental leave & on‑site motherhood rooms On‑site café & complimentary beverage stations Indoor fitness facility & outdoor walking paths 401(k) with matching & service contributions Health, dental, vision, life insurance Short & long‑term disability Fertility & adoption support Undergraduate & graduate tuition reimbursement Professional development assistance Health & wellness programs #J-18808-Ljbffr