Assistant Hotel General Manager

Job Description

Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Compensation:

$35,000 - $45,000

Responsibilities:

• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable

Qualifications:

• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Have superb communication skills, organizational skills, and problem-solving skills
• Must have at least 3 or more years of experience in the hospitality field

About Company

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.

Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.