Customer Service Agent

About Us Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind. Position Summary We are seeking a Customer Service Agent to assist customers with questions, requests, and general service needs. This role is ideal for someone who enjoys working with people, communicating clearly, and finding practical solutions in a fast-paced environment. Responsibilities Respond to customer questions about products, services, and promotions Listen carefully to customer needs and provide helpful information Assist with routine service requests and customer concerns Maintain a friendly, professional approach during every interaction Follow up when additional assistance or information is needed Document customer feedback and relevant service information Support promotional activities and customer engagement initiatives Communicate recurring customer needs to team members Qualifications High school diploma or equivalent Strong verbal communication and active listening skills Friendly, patient, and dependable personality Customer-focused approach and professional attitude Ability to stay organized while handling multiple requestsi> Previous customer service, retail, hospitality, or related experience is helpful but not required Benefits Paid training Professional development opportunities Supportive and collaborative work environment Opportunities for career growth Hands-on customer service experience Competitive compensation #J-18808-Ljbffr Moodreact