Automotive Service Advisor-Bob Davidson Ford M-F

# Automotive Service Advisor-Bob Davidson Ford M-FBob Davidson Ford LincolnFull TimemidParkville, Maryland, US$75k – $110kPosted Yesterday## Role OverviewBob Davidson Ford Lincoln is hiring a mid-level Automotive Service Advisor-Bob Davidson Ford M-F. This is a full-time role in Parkville. posted yesterday. The posted range is $75k to $110k. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to IncludeMake sure these keywords appear in your resume to improve ATS scoringORBenefitsDoBobDavidsonFordLincolnAdvisorSign up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job DescriptionDo you have proven success in the automotive industry and excellent customer service skills? Bob Davidson Ford Lincoln is looking for an experienced Service Advisor to join our team! This position drives sales by executing best practices to ensure each customer is provided with a great experience, to explain needed vehicle maintenance and repairs, to aid in any areas the Service Manager may require assistance, and to create a positive selling environment through professional communication with customers, management and service technicians.Responsibilities and Duties* Meet with customers and determine their needs for repair and/or service of their vehicle issues* Increase customer satisfaction by building customer relations.* Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.* Monitor the progress of each vehicle throughout the day, and updating customers frequently* Increase profitability by maximizing sales & execute retail promotions.* Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.* Oversee and participate in quality control.* Participate in the development and documentation of Standard Operating Procedures as appropriate.Qualifications and Skills* Previous experience as an automotive Service Advisor required* Luxury automotive experience preferred* Valid driver's license and good driving record.* Must be friendly and courteous* Excellent Customer Service Skills* Positive attitude* Ability to drive manual and automatic transmission vehicles preferred* Ability to read, write and speak English fluently.* Ability to concentrate and accomplish tasks despite interruptions.### Benefits* Competitive Pay* Professional Work Environment* Training and Career Growth Opportunities* Organizational Stability and Growth* Medical and Dental Benefits* 401K Retirement Plan* Employee Vehicle Purchase ProgramJob Type: Full-timePay: $75,000.00 - $110,000.00 per year### Benefits* 401(k)* Dental insurance* Health insuranceWork Location: In person #J-18808-Ljbffr