TRANSPORTATION ASSISTANT (PASSENGER)

Job Title

Job Description

Duties

• You will advise travelers on entitlements and responsibilities.
• You will identify customer passport requirements or security clearances to process travel documents.
• You will identify discrepancies in reconciling billing statements to resolve carrier issues.

Requirements Conditions of employment

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.

Qualifications GS-6: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-5 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Developing solutions to travel and passport issues; 2) Monitoring work to determine compliance with travel contracts; 3) Using accounting techniques and research to investigate financial errors that need reconciliation or reconstruction of data; 4) Arranging transportation services using automated systems for travelers, including overseas; and 5) Review itineraries and other travel documents for completeness and accuracy. GS-5: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-4 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Assisting customers with travel and passport issues; 2) Arranging transportation services using automated systems for travelers; and 3) Review itineraries and other travel documents for completeness and accuracy. GS-4: Your resume must demonstrate at least one year of general experience demonstrating progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position. Additional qualification information can be found from the following Office of Personnel Management website: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience: GS-5: Successful completion of at least four full academic years of education above high school. OR A combination of experience and education as described above that equates to one year of experience. GS-4: Successful completion of at least two full academic years of education above high school. OR A combination of experience and education as described above that equates to one year of experience. A transcript must be submitted with your application if qualifying using education. Additional information This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.