Support Tools Engineer — AI & Automation
JobCubby
Cloaked is seeking a builder to create internal tools for our Customer Success team. You’ll work on automation and tooling that helps support resolve issues without escalation, while tackling the hard technical problems those tools encounter. You’ll own the Intercom integration, build account lookups, refunds, and recovery flows, and deepen our AI-assisted support capabilities. This role blends coding with customer-focused problem solving. #J-18808-Ljbffr JobCubby
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Support Tools Engineer — AI & Automation in Brooklyn, NY vacancy
$96k - $192k
...Functions: Provide technical support for the ALFO Branch... ...WebCTRL building automation systems and provide value... ...training content for Field Engineers. Assist facilitating... ...of network monitoring tools. Ability to design IP networks... ...Privacy Notice. Use of AI Technology-enabled...SuggestedTemporary workWork at officeLocal areaRemote workCarrier Global Corporation
Brooklyn, NY2 days ago- AxisCare is seeking a Support Engineer who will bridge the Support and Engineering teams, diagnosing complex issues, building self-serve tooling, and strengthening escalation processes. You will... ...faster responses. You will leverage AI-assisted triage, runbooks, and dashboards...SuggestedRemote job
- Yuno is seeking a GTM Engineer to become the AI engine behind our pre-sales team in a remote-capable... ...will design and deploy AI agents and automations that streamline technical discovery,... ...the pre-sales process, build scalable tools, and drive adoption across the team....SuggestedRemote job
- ...Elizabeth, NJ, seeks a Finance & Operations Engineer to join the CFO’s office. You will own FP&A,... ...and maintain the data infrastructure, build automations, and push AI-enabled finance tools to scale operations and support strategic growth. This role blends financial...SuggestedWork at office
- Expo, Inc. is seeking a GTM Engineer who ships robust AI-driven GTM solutions. You’ll own a portfolio of live AI agents, build automation to replace manual GTM work, and partner across sales, marketing, product, and engineering to deliver impactful results. You’ll design...SuggestedRemote job
- Cotiviti in the United States is seeking a Support Engineer to assist in managing recovery efforts for production events, SLA impacts, and client satisfaction. You will work with cross-functional teams to troubleshoot, escalate issues, and contribute to knowledge base...Remote job
- Credentially is seeking a Technical Support Engineer to serve as the first responder for a healthcare platform across UK, US, and Canada. You will own the customer support queue, triage issues, and keep customers informed from incident to resolution. Daily duties include...
- ...possibleAs a Senior Lead Software Engineer at JPMorganChase within the... ...an innovator, leveraging AI tooling and continuous improvement... ...virtualized cluster lifecycle automation.Automate provisioning,... ...incident/root-cause analysis support), while establishing consistent...
- ...of what's possible.As a Lead Software Engineer - AI and Automation at JPMorgan Chase within the... ...within various business functions in support of the firm’s business objectives.Job... ...across the team.Applies knowledge of tools within the Software Development Life...Work at office
- ...OpenRouter OpenRouter is the open AI routing and infrastructure... .... Key Responsibilities Tooling for benchmarks, onboarding and... ...processes and prime them for automation Model Launches & Provider Partnerships... ...years at a startup, software engineering, product ops, or similar....
$90.4k - $158.2k
Support Engineer , Amazon Robotics Technical Support At Amazon Robotics, we believe that the road... ...the experience of people. Our products automate high-effort and repetitive tasks and ship... ...robotic system issues through advanced data/AI analysis and technical troubleshooting....Full timeTemporary workSeasonal workFlexible hoursShift work- ...possible. As a Lead Software Engineer at JPMorganChase within... ...business functions in support of the firm’s business... ...Engineering and test automation experience.Stay current with advancements in AI, test automation, and... ...proactively introduce innovative tools and practices to the...Bank staff
$65 per hour
...looking for a Sr. Production Support/Application Support Analyst for... ...set: Experience in monitoring tools ITRS, SPLUNK, Dynatrace and App... ...of Artificial Intelligence (AI): We may use Artificial Intelligence... ...number: JP-006241706Profession: Systems Administrator/EngineerLong term contractContract workTemporary work- .... is seeking a hands-on Technology Specialist to blend end-user computing, systems administration, and network support with automation and AI-enabled tooling. You will move between support tickets, patch cycles, and workflow experiments, helping scientists and G&A teams...
- ServiceLink IP Holding Company, LLC is seeking a skilled AI Engineer to design and implement advanced AI solutions for transforming the mortgage... ..., and build GenAI-based data retrieval and visualization tools. This hybrid Plano, TX role requires in-office presence at least...Work at office3 days per week
- Thecentermemphis is seeking a Quality Engineer to own the full testing lifecycle for our high... .... You will design, implement, and evolve automation frameworks to validate complex... ...a fast-moving environment that embraces AI-augmented development workflows and release...
- ...Technical Support Engineer Location: New York Salary: Competitive Join the Options Technical Support Team in New York! Working for Options Developing... ..., including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence). Why Options? Global travel: We have...
Options Technology Inc
Brooklyn, NY1 day ago - ..., and provide advanced support for pre-production silicon... ...supporting AMD engineering and validation teams. The... ...process improvements, automation, and operational efficiencies... ...and platform debugging tools, including BMC/IPMI/... ...position. AMD’s "Responsible AI Policy" is available...For contractorsRelocation
Advanced Micro Devices , Inc.
Brooklyn, NY3 days ago - ...Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully... ...: runbooks, diagnostic scripts, automations, internal dashboards, tighter escalation workflows, and AI-assisted triage tooling. Coach the Support team on technical troubleshooting...Full timeRemote work
Jobless
Brooklyn, NY2 days ago $80.9k - $122.3k
## Technical Support EngineerApplyremote type: Office - Flexiblelocations... ...****Salesforce is the #1 AI CRM, where humans with agents... ...escalating issues to Product Engineering when necessary.* Provide onboarding... ...root causes using internal tools and troubleshooting methods.*...Work at officeSalesforce
Brooklyn, NY1 day ago- ...traditional security solutions to deliver AI-driven, actionable intelligence that... ...trust goes with it. As a Technical Support Engineer III, you'll own the escalations no one... ...technical projects end-to-end - diagnostic tooling, automation of repetitive troubleshooting, or...Permanent employmentFull timeWork at officeRemote workFlexible hoursNight shift
LVT Corp
Brooklyn, NY2 days ago - ...the Job My client is a healthcare technology company seeking a Support Engineer to join its Software Engineering department. This role serves... ...) to diagnose issues and is proficient using modern AI tools to accelerate troubleshooting and documentation. What You'll...
Tim Freeman
Brooklyn, NY4 days ago - ...you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster... ...first day, help employees with technical support, and manage our hardware and fleet of laptops... ...and projects, and grow your skills in engineering. Responsibilities: This job is primarily...For contractorsWork at officeRemote workWorldwideShift work
Airwallex
Brooklyn, NY4 days ago - ...their career by joining our Support Engineering Team. The focus of this role... ...KeyMark's growing portfolio of AI-based products, as this will... ...(AI) concepts and tools is preferred, as this role will... ...leader in business process automation and consulting. We sell, install...Work experience placementRemote work
Keymark Corporation
Brooklyn, NY4 days ago - ...reliable, and resilient AI compute at scale. We've... ...our level 2 technical support team from the ground up... ...for a Technical Support Engineer to join it. Our... ...runbooks, the diagnostic tooling, the standards. If you... ...or Bash, sufficient to automate diagnosis Experience working...Temporary workWork at officeFlexible hours
AI Chopping Block
Brooklyn, NY3 days ago - ...teamwork, laughter, and a supportive work environment, we... ...one SaaS platform that automates the painful, manual process... ...our Technical Support Engineer, you're the first line... ...with scripts and AI-assisted workflows. Skills... ...and agents (Claude, MCP tools, prompt/eval discipline...
Credentially
Brooklyn, NY3 days ago $60k - $75k
...Salary Range: 60000.00 - 75000.00 | Per Annum Job Code: 370808 End Date: 2026-09-03 Job Title AI/ML Support Engineer Location Baton Rouge, LA / Monroe, LA / Lansing, MI / Buffalo, NY Pay Range Pay Range: $60K to $75K Day-to-Day Responsibilities This profile outlines the...Collabera
Brooklyn, NY4 days ago$55.51k - $64.36k
## Support EngineerApplylocations: Waltham Massachusetts Officetime type: Full timeposted on... ...the administration and maintenance of core tools including **Google Workspace, Jamf, Slack,... ...care platform merges advanced data and AI access with world-class clinical and service...Full timeContract workInternshipWork at officeRemote work2 days per week1 day per weekDevoted
Brooklyn, NY2 days ago$70k - $110k
...we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems,... ...cybersecurity starts with you. About the Role The ideal Technical Support Engineer candidate is passionate about technology and customers. A true...Work at officeLocal areaImmediate startRemote workCrowdStrike Holdings, Inc.
Brooklyn, NY3 days ago- ...homes and businesses. NRG is seeking a Support Engineer to monitor, triage, document, and... ...application support, incident management, automation, and AI-assisted operations. What You'll Do Monitor... ...24x7 production support model. Use AI tools such as Claude Code, Copilot, and...Night shift
Nrg Bluewater Wind
Brooklyn, NY4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Tools Engineer — AI & Automation. Be the first to apply!
Related searches
- IT support engineer Brooklyn, NY
- support escalation engineer Brooklyn, NY
- production support engineer Brooklyn, NY
- application support engineer Brooklyn, NY
- line support engineer Brooklyn, NY
- software technical support engineer Brooklyn, NY
- tech support engineer Brooklyn, NY
- technical support engineer Brooklyn, NY
- associate support engineer Brooklyn, NY
- senior IT engineer Brooklyn, NY