Studio Manager, San Francisco (City) - SoulCycle

SoulCycle is seeking a Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with a strong business acumen and have the ability to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, is strategic, and is responsible for and the ultimate owner of the success and health of your business. Roles and Responsibilities INTERPERSONAL SAVVY Foster the SoulCycle Community and Culture in your studio Set the weather in your studio so your team loves to come to work Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values Build and foster relationships in your studio, with your instructors and local community Acknowledge your team's wins and show gratitude BUSINESS ACUMEN Develop holistic business plans that encompass ridership and retail goals Analyze and manage studio profit and loss statements Identify and execute opportunities with corporate partnerships and community impact Ensure that all company-wide initiatives are executed in your studio Develop and execute new rider acquisition and retention plans alongside marketing partner BUILDING EFFECTIVE TEAMS Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity Provide in the moment feedback and coaching to your team when necessary Oversee the onboarding, training and development of all new ASMs and part-time hires Continuously identify and develop high potential employees Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met LEARNING ON THE FLY Be an expert on studio specific and company-wide operational procedures and policies Seamlessly transition yourself, team, and studio to new ways of working and processes Be open to, embrace and manage change within your studio and your team CREATIVE PROBLEM SOLVING Confidently manage conflict in high pressure situations Demonstrate a solution oriented mindset and ability to execute within company standards in any situation Proactively identify and address difficult situations Qualifications Must have superior customer service and hospitality skills Must be highly organized with the ability to prioritize multiple tasks with tight deadlines Strong ability to communicate clearly with team members, clients, and senior management Must be able to work flexible/non-traditional hours including weekends and some holidays Personal passion for fitness and/or the SoulCycle brand is required Pay Transparency: $72,000-$75,000 annually #J-18808-Ljbffr