Store Manager
Scooter's Coffee
The Night/Weekend Manager is responsible for leading the store during evening and/or weekend shifts to ensure a consistently exceptional guest experience, efficient operations, and a positive, high-energy team environment. This role oversees shift execution, upholds brand standards, drives speed & accuracy, and supports team members through coaching and hands-on leadership.
Key Responsibilities- Lead the team during assigned night and weekend shifts; act as the manager on duty
- Ensure fast, friendly, and accurate service while upholding Scooter's hospitality standards
- Monitor cash handling, register accuracy, and safe drops in accordance with company policy
- Maintain cleanliness, product quality, and food safety standards throughout the shift
- Resolve customer concerns calmly and professionally in real-time
- Coach and support team members to meet productivity and service goals
- Communicate shift notes, issues, and successes to Store Manager/District Manager
- Support completion of nightly or weekend operational tasks (stocking, cleaning, close procedures, etc.)
- Model Scooter's values and culture of excellence at all times
- Previous experience in food service or retail leadership preferred (shift lead or above)
- Strong communication and problem-solving skills
- Ability to multitask and remain calm in a fast-paced environment
- Dependable and self-motivated with high standards for guest service
- Able to work nights and weekends consistently
- Must be 18+ and able to meet Scooter's physical demands (standing, lifting up to 30 lbs, etc.)
Vacancy posted 3 days ago
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