Temporary Seasonal Visitor Services Tech James M. Robb Colorado River State Park

Job Title

This is a temporary position (9 months or less) - $17.00/hour + depending on experience with an opportunity for increase during the course of employment. Employment starts March-May through September-October. This announcement will remain open until filled. You are encouraged to apply early.

This position is up to 40 hours per week and up to nine months in duration. School schedules may be accommodated. Housing is not provided.

Job Description

Job description: A customer service based position that involves working in a visitor center greeting visitors, or may be assigned to work in the field in specialized duties at some parks. Daily interaction with park visitors requires effective communication and public relations skills. Specific duties may include:

• Provide information on the park and the area to visitors
• Utilize a Point of Sale System to sell passes, permits, camping, registrations, fishing/hunting license and gift certificates
• Answer telephones and take detailed messages.
• Accurately collect revenue, complete shift report and shift box at end of each shift.
• Prepare campground reservations forms and documents. (Island Acres and Fruita)
• May document and report visitor complaints.
• Cleaning and light maintenance duties of interior and offices, restrooms, kitchen, watering plants, and litter pick up.
• May assist with special events or programs within the park.
• Prioritize job duties
• Multi-tasking

Other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Basic requirements:

• Must be at least 16 years of age
• Must have a valid drivers license or reliable transportation
• Must be able to work weekends, holidays, and varied shifts.
• Previous experience handling money and working with the public is helpful but not required.
• May need to undergo criminal background investigation.
• Possess strong interpersonal communication skills.
• Ability to work with little supervision.
• May be required to work the entrance station for an 8 or 10 hour shift
• May not be able to leave for lunch

Supplemental Information

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at View email address on click.appcast.io.

E-Verify employer: The Department of Natural Resources participates in E-Verify in accordance with the program's Right to Work for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you are required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities.

TollFree Applicant Support - Technical Help: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at View phone number on click.appcast.io, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.

Pursuant to the DNR-120 Fleet and Driving Standards Administrative Directive, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

• Have an assigned State fleet vehicle
• Are required to operate a vehicle as part of the position
• Utilize a State fleet vehicle as a pool vehicle