Educator, Visual Merchandising (early mornings & overnights) | Soho Broadway

Educator RoleThe Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.Key Responsibilities of the JobGuest (i.e., Customer) ExperienceInteract with guests to ensure a great guest experience in a manner that values guests' time.Assess guests' needs to provide customized, effective purchase and return solutions and support.Provide technical product education by articulating the value and benefit of the product.Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.Working with OthersContribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.Establish supportive and productive relationships with all team members.Collaborate with team members to ensure optimal guest experience and support store operations.OperationsPerform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.Use in-store technology to support store operations and provide positive guest experiences.Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.Understand and adhere to people safety policies and procedures to maintain a safe work environment.Perform work in accordance with applicable policies, procedures, and laws or regulations.Key Skills & Core Values You BringInclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differencesIntegrity/Honesty: Behaves in an honest, fair, and ethical mannerGuest Experience: Enjoys working and connecting with, understanding, and helping guestsPersonal Responsibility: Accepts responsibility/accountability for actions; is dependableSelf-Awareness: Is aware of how words or actions may be perceived by or affect othersCollaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectivesEnthusiasm: Is enthusiastic about one's own work; looks for ways to make work fun and engagingJob RequirementsEligibilityMust be legally authorized to work in the country in which the store is locatedMust be 18 years of age or olderMust have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)Must have the ability to travel to assigned store with own transportation methodsAvailabilityWilling to work a flexible schedule including evenings, weekends, and holidaysOther Willingness RequirementsWilling to work in an environment with bright lights and loud musicWilling to move through a store for most of a shift to help guests and accomplish workWilling to move boxes weighing up to 30 lbs (13.6 kg)Willing to work as part of a team and also complete some work independentlyJob Assets (i.e., nice to have; not required)Education: High school diploma, GED, or equivalentIn keeping with our mission, please connect with us at View email address on click.appcast.io if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.Compensation & Benefits PackageBase Pay Range: $20.50 - $23.59/hour, subject to minimum wage in the locationTarget Bonus:$2.00/hourTotal Target Base Pay Range: $22.50 - $25.59/hour lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:Extended health and dental benefits, and mental health plansPaid time offSavings and retirement plan matchingGenerous employee discountFitness & yoga classesParenthood top-upExtensive catalog of development course offeringsPeople networks, mentorship programs, and leadership series (to name a few)Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.