HIM Technician II

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

General Job Description
Under the supervision of the HIM Coordinator the Health Information Management Technician II will perform a variety of correspondences, document management, archiving, Quality Assurance/Quality Control and data abstraction activities.

Job Roles

• Answers phone calls, greets visitors, takes messages, and routes faxes.
• Assists in paper medical record inventory, purging, and shredding activities at both archive and off-site storage areas.
• Coordinates the release of medical information following department and regulatory guidelines. Verifies authorization of incoming record requests, completes processing, and communicates with requestor.
• Ensures applicable regulatory and department standards are met or exceeded and adhered to on an on-going basis (JCAHO, OSHA, Safety Standards, etc.)
• Ensures records requiring Provider review and approval are scanned, uploaded, and messaged to providers within 48 hours.
• Files and retrieves medical records. Attaches loose reports to correct charts, verifying data. Maintain logs and billing systems for PHI charges.
• Performs other duties as assigned.
• Reviews medical records for accuracy and completeness. Participates in a variety of Quality Assurance, Quality Control, and data abstraction as assigned.

Education/Certifications/Licenses/Registrations

• Associate Degree preferred.
• At least 2 years experience in a Medical Record or HIM environment required.
• Experience with record/chart analysis and immunization extraction is preferred.
• High school diploma (or GED equivalent) required.
• HIT or RHIT certification preferred.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.

Experience/Specialized skills (including Language)

• Basic computer literacy (i.e., use system to manage and schedule appointments, access electronic medical record information).
• Bilingual in Spanish/English preferred.
• Intermediate interpersonal and customer service skills.
• Intermediate written and verbal communication skills.
• Knowledge of medical terminology and EHR structure.

Physical Requirements/Working Environment

• Bending (neck): FREQUENTLY (3 - 6 HRS)
• Bending (waist): FREQUENTLY (3 - 6 HRS)
• Carrying 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)
• Carrying 11 - 25 lbs: FREQUENTLY (3 - 6 HRS)
• Carrying 25 - 50 lbs: RARELY (0-1 HRS)
• Carrying 51 - 75 lbs: NEVER
• Carrying 75 lbs: NEVER
• Climbing (ladder): RARELY (0-1 HRS)
• Climbing (stairs): OCCASIONALLY (1 - 3 HRS)
• Driving: To drive from one clinic or another, or in the community: NEVER
• Exposure to blood borne pathogens and biohazards: NO
• Exposure to dust, gas, fumes, or chemicals: Office supplies, and archive area.
• Fine manipulation: OCCASIONALLY (1 - 3 HRS)
• Kneeling: OCCASIONALLY (1 - 3 HRS)
• Lifting 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)
• Lifting 11 - 25 lbs: FREQUENTLY (3 - 6 HRS)
• Lifting 25 - 50 lbs: RARELY (0-1 HRS)
• Lifting 51 - 75 lbs: NEVER
• Lifting over 75 lbs: NEVER
• Power Grasping: OCCASIONALLY (1 - 3 HRS)
• Pulling 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)
• Pulling 11 - 25 lbs: FREQUENTLY (3 - 6 HRS)
• Pulling 25 - 50 lbs: RARELY (0-1 HRS)
• Pulling 51 - 75 lbs: NEVER
• Pulling over 75 lbs: NEVER
• Pushing 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)
• Pushing 11 - 25 lbs: FREQUENTLY (3 - 6 HRS)
• Pushing 25 - 50 lbs: RARELY (0-1 HRS)
• Pushing 51 - 75 lbs: NEVER
• Pushing over 75 lbs: NEVER
• Reaching (above shoulder level): OCCASIONALLY (1 - 3 HRS)
• Reaching (below shoulder level): OCCASIONALLY (1 - 3 HRS)
• Repetitive use of hand: FREQUENTLY (3 - 6 HRS)
• Simple Grasping: FREQUENTLY (3 - 6 HRS)
• Sitting: FREQUENTLY (3 - 6 HRS)
• Standing: OCCASIONALLY (1 - 3 HRS)
• Twisting: OCCASIONALLY (1 - 3 HRS)
• Use of Personal Protective Equipment: NO
• Walking: OCCASIONALLY (1 - 3 HRS)
• Working around equipment and machinery: Office equipment
• Ages of Patients Served: N/A

We are excited to share that the salary range for this position is:

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.