Surgery Scheduler

Job Description

Job Description

We are looking for a detail-oriented Surgery Scheduler to support a busy vascular care team in Asheville, North Carolina. This Long-term Contract position focuses on coordinating surgical procedures, related appointments, and patient communication while helping the care team stay organized and informed. The ideal candidate brings strong scheduling experience in a medical setting, works well with providers and patients, and maintains accuracy when handling insurance, documentation, and electronic records.

Responsibilities:
• Coordinate surgical bookings, office visits, and follow-up appointments for vascular surgeons and advanced practice providers.
• Arrange procedure dates and times with patients, physicians, hospitals, and outpatient surgical centers to ensure efficient scheduling.
• Explain preparation steps, scheduling details, and next actions to patients in a clear and supportive manner.
• Confirm patient demographic details, insurance information, referrals, and required documentation before procedures are finalized.
• Track and secure prior authorizations and related approvals needed for scheduled services.
• Maintain current provider calendars and surgery schedules, updating changes promptly in the electronic medical record system.
• Verify that medical records, diagnostic results, surgical clearances, and all necessary paperwork are completed before the procedure date.
• Notify patients and clinical staff of cancellations, rescheduled cases, or other timing adjustments, and help resolve scheduling conflicts across teams.
• Enter and manage accurate patient and scheduling information in the EMR while protecting confidentiality and following organizational standards.• At least 2 years of experience in surgery scheduling, medical scheduling, or a closely related healthcare administrative role.
• Demonstrated ability to manage patient scheduling for procedures, appointments, and follow-up care in a clinical environment.
• Experience verifying insurance coverage, processing referrals, and coordinating authorization requirements.
• Working knowledge of electronic medical record systems and accurate data entry practices.
• Strong communication skills with the ability to interact effectively with patients, providers, hospitals, and internal staff.
• High attention to detail and the ability to manage multiple scheduling priorities with accuracy.
• Understanding of patient confidentiality standards and detail-oriented conduct in a healthcare setting.