Site Reliability Engineer

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,700, and has 57offices in 22 countries within key global markets.

Our challenge

We are seeking an experienced Platform/SRE Engineer with strong expertise in OpenShift Container Platform (OCP) , AutoSys Workload Automation , and Database Administration/Support . The ideal candidate will be responsible for ensuring platform reliability, automating operational processes, managing deployment pipelines, supporting mission-critical applications, and driving infrastructure stability in a highly available enterprise environment.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $95K - $100K/year & benefits (see below).

The Role

Responsibilities:

• Administer, maintain, and troubleshoot Red Hat OpenShift Container Platform (OCP) clusters.
• Manage containerized applications and ensure platform availability and scalability.
• Maintain and improve system reliability, availability, and performance.
• Develop monitoring and alerting solutions using tools such as Prometheus, Grafana, Dynatrace, Splunk, ELK, or AppDynamics.
• Establish SLIs, SLOs, and error budget practices.
• Automate operational tasks through scripting and Infrastructure as Code.
• Administer and support CA AutoSys Workload Automation environments.
• Create, modify, schedule, and troubleshoot AutoSys jobs and workflows.
• Support enterprise databases such as Oracle, SQL Server, PostgreSQL, or MySQL .
• Perform database health checks, backup validation, performance tuning, and troubleshooting.
• Develop automation scripts using Python, Shell, Bash, or PowerShell .
• Utilize configuration management tools such as Ansible, Terraform, or Puppet.

Requirements:

• 5+ years of experience in Infrastructure, Platform Engineering, or SRE roles.
• Strong hands-on experience with OpenShift Container Platform (OCP) .
• Experience managing AutoSys Workload Automation .
• Exposure to database administration/support (Oracle, PostgreSQL, SQL Server, MySQL).
• Linux administration experience (RHEL/CentOS).
• Scripting expertise in Bash, Shell, or Python.
• Experience with monitoring and logging tools.
• Understanding of networking concepts, DNS, Load Balancers, SSL/TLS, and Firewalls.
• Knowledge of CI/CD pipelines and DevOps practices.

Preferred, but not required:

• Kubernetes certification (CKA/CKAD).
• Red Hat OpenShift Administration experience.
• Cloud experience (AWS, Azure, GCP).
• Experience with Terraform, Ansible, ArgoCD, or GitOps.
• ITIL and Incident Management exposure.
• Banking, Financial Services, or Enterprise Production Support experience.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 57 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.