Sr. Business Systems Analyst
Spectraforce Technologies Inc
Job Title: Sr Business Systems Analyst Duration: 12 Months Location: Sunnyvale (3days per week, Tu-Th) Responsibilities
- Elicit, analyze, and document business requirements from stakeholders using various techniques.
- Conduct thorough analysis of workflows and systems to identify areas for improvement.
- Translate business requirements into detailed functional specifications, user stories, and use cases.
- Solid knowledge and hands on configuration and/or development experience with Salesforce platform
- Manifests hands-on domain knowledge in business processes and systems that support Sales.
- A self-motivated person who can influence and drive cross-functional, cross-geo teams, promoting timely and effective communication.
- Ensures the application is supported by creating comprehensive requirement documentation and test cases(as needed).
- Recommends solutions, and considers opportunities to extend and leverage existing tools/products.
- Experience with Agile development and methodologies.
- A strong sense of urgency to help customers and the ability to identify insights and deliver quality, innovative experiences quickly.
- Strong documentation and process mapping skills
- Excellent stakeholder management and cross-functional communication skills
- Strong analytical and problem-solving abilities with high attention to detail
- Ability to manage multiple initiatives in a fast-moving environment
- BA/BS degree
- 5+ years' experience in business analysis
- Prior experience with other Sales or Support 3rd party tools like Gong, Gainsight, Nice WFM and others
- Demonstrated written and verbal communication skills with the ability to manage stakeholder relationships across the organization
- Experience with JIRA is a plus.
- Ability to prioritize, multi-task, and manage multiple complex bodies of work in a fast paced work environment
- Confident, self-aware team player open to receiving/providing feedback to peers and colleagues
- Ability to establish strong relationships with all levels of an organization
- Ability to solve challenges creatively
- Experience working in an agile work environment
- Knowledge and use of analytical and data analysis tools including Excel
- Analytical
- Communication
- Collaboration
- Sales process
Vacancy posted 2 days ago
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