Personal Banker

Personal Banker

The Personal Banker provides personalized banking services to financial institution customers by performing the following duties. Other duties may be assigned.

Evaluates needs of potential customers and offers appropriate financial products and services.

Evaluates new customer account applications and opens new accounts when all compliance requirements are satisfied.

Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business.

Maintains resolution files for businesses.

Assists customers with resolution of debit card issues by performing research, filing disputes, and reissuing cards when necessary.

Responds to customer inquiries and requests regarding accounts.

Promotes and cross-sells other establishment products and services such as Internet Banking, Trust, and Investment Services.

Evaluates the branches weekly overdrawn accounts report and takes the necessary action to return accounts to good standing.

Performs teller duties and assist loan department, as needed.

Benefits: Health, Dental, Vision, Life, Paid Time Off, Short Term Disability, Long Term Disability, EAP, Fitness Reimbursement, 401(k) with employer match.

Qualifications and Skills:

Prior banking experience preferred. High School diploma or equivalent. Cash handling experience. Basic computer skills.

Working Conditions:

The physical demands described must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Employee is regularly required to sit and talk or hear; frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop or kneel. Employee must be able to lift and/or move up to 25 pounds. Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The noise level is moderate.

HNB is an Equal Opportunity Employer including Vets and Disabled.