Guest Service Agent

Rittenhouse Hotel

Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Immediately greet guests and offer to assist with their needs.

Establish methods of payment and verify credit.

Make and confirm reservations.

Compute bills, collect payments, and make change for guests.

Transmit and receive messages, using telephones or the PMS system.

Respond to guest requests in a timely manner.

Receive and resolve guest complaints, elevating to supervisor if necessary.

Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.

Perform bookkeeping activities, such as balancing accounts and conducting audits.

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Ensure overall guest satisfaction.

Perform other duties as requested by management.

High School diploma or equivalent preferred.

Previous customer service experience or equivalent training required.

Knowledge of PMS systems preferred.

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

24/7 access to TELUS Health, a confidential work-life resource.

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Guest Service Agent in Santa Fe, NM vacancy

Guest Service Agent
...Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
Hersha Hospitality Management
Santa Fe, NM
3 days ago
Guest Service Agent
...WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host...
Suggested
Live in
Work at office
Immediate start
Flexible hours
Night shift
Drury Hotels Company, LLC
Santa Fe, NM
14 hours ago
Guest Service Agent
...Job Description Job Description The Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay...
Suggested
Shift work
VTrips
Santa Fe, NM
a month ago
Guest Service Agent
...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
HHM Hotels
Santa Fe, NM
10 days ago
Guest Service Agent- Driver
...Guest Service Agent Opportunity Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your...
Suggested
Immediate start
Shift work
Hersha Hospitality Management
Santa Fe, NM
6 days ago
Guest Service Agent- Driver
...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish...
Immediate start
Shift work
The Rittenhouse Hotel
Santa Fe, NM
6 days ago
Guest Services Agent (Santa Fe)
...Guest Services Agent Are you ready to take your career to the next level in a serene oasis? Look no further! Ojo Santa Fe Spa Resort, located in the picturesque Santa Fe, New Mexico, is seeking Guest Services Agent to join our diverse and inclusive team. Why choose...
Flexible hours
Night shift
Afternoon shift
Weekday work
Ojo Spa Resorts
Santa Fe, NM
5 days ago
Concierge Part Time
$16 - $17 per hour
...hour Job Summary: As a Concierge, you will be the first point of contact for residents, families, and guests. You will provide exceptional customer service, assist with inquiries, and support the overall hospitality experience within the community. Key Responsibilities...
Hourly pay
Part time
Local area
Flexible hours
Monarch Communities
Santa Fe, NM
4 days ago
Houseperson
...maintaining pristine corridors to supporting event setups, your attention to detail ensures a harmonious and welcoming atmosphere for guests.Clean and maintain public areas, including corridors, lobbies, and restrooms, to uphold high cleanliness standards.Assist in...
Flexible hours
Auberge Collection
Santa Fe, NM
3 days ago
Care Concierge
...benefits under EEOICPA and related programs, staying informed about policies and updates. Support clients with coordination of services (DME, pharmacy, transportation, home health, physical and respiratory therapy, etc.). Attend company and community events to strengthen...
Work at office
2 days per week
3 days per week
Unifi Healthcare
Santa Fe, NM
1 day ago
Night Auditor
...WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority...
Live in
Work at office
Immediate start
Flexible hours
Shift work
Night shift
Drury Hotels Company, LLC
Santa Fe, NM
4 days ago
Night Auditor
...provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless... .... Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling...
Weekly pay
Full time
Contract work
Work at office
Immediate start
Shift work
Night shift
Afternoon shift
MCR Hotels
Santa Fe, NM
1 day ago
URGENT: Housekeeper Wanted - Experienced Housekeeper Wanted In Santa Fe, Nm $25 Per Hour
$25 per hour
Hello, I am seeking a reliable and experienced housekeeper to help maintain my home in Santa Fe, New Mexico. The ideal candidate will be responsible for keeping the bathroom, general rooms, and kitchen clean and organized. Additionally, I require assistance with oven and...
Hourly pay
Housekeeper.com
Santa Fe, NM
3 days ago
Breakfast Attendant
...WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With...
Live in
Immediate start
Flexible hours
Night shift
Drury Hotels Company, LLC
Santa Fe, NM
5 days ago
NIGHT AUDITOR-HOTEL HOSPITALITY
...copier, and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively and tactfully at all times. Be able to coordinate and efficient handling of incoming phone calls, emails,...
Work at office
All shifts
Night shift
Weekend work
3 days per week
Country Inn- Ontario
Santa Fe, NM
29 days ago
Houseperson
$35.36k - $39.52k
...and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you take pride in supporting exceptional...
Full time
Immediate start
Flexible hours
Shift work
Night shift
Hotel St. Francis
Santa Fe, NM
2 hours ago
Housekeeper ~ Santa Fe
$18.31 per hour
Housekeeper ~ Senior Living Community ~ Santa Fe Full-time Pay rate: $18.31 Non-exempt Schedule to be discussed at time of interview at the community Make a difference by providing great care and love for our treasured residents! At MorningStar Senior...
Full time
Shift work
MorningStar Senior Management LLC
Santa Fe, NM
9 hours ago
Night Auditor
...Forest and just minutes from downtown, the 98-room resort invites guests to connect with nature with organic adobe architecture that... ...exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge...
Full time
Local area
Night shift
Bishop's Lodge
Santa Fe, NM
17 days ago
Room Attendant - Housekeeper
...Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper Your Focus Greet guests upon interaction with a warm...
Daily paid
Full time
Part time
Weekend work
Hersha Hospitality Management
Santa Fe, NM
3 days ago
Room Attendant - Housekeeper
...Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus Greet guests upon...
Daily paid
Full time
Part time
Weekend work
Residence Inn by Marriott Santa Fe
Santa Fe, NM
1 day ago
Bell Captain
...Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in downtown Santa Fe. Resort guests enjoy easy access to Santa Fe landmarks like the New Mexico History Museum and Canyon Road art galleries.At...
Shift work
Afternoon shift
Crescent Hotels & Resorts
Santa Fe, NM
5 days ago
Night Auditor - Hilton Santa Fe
...front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given...
Immediate start
Night shift
Remington Hospitality
Santa Fe, NM
3 days ago
Seasonal Housekeeper - Santa Fe Resort
$17 per hour
...folds, mark, or carries linens and maintains positive customer and associate relationships. This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest...
Hourly pay
Temporary work
Seasonal work
Worldwide
Flexible hours
Travel + Leisure Co.
Santa Fe, NM
27 days ago
Guest Experience Host
...and people. Our luxury hotels and award winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you believe hospitality can make a meaningful...
Hourly pay
Local area
Flexible hours
Shift work
Night shift
Inn & Spa at Loretto
Santa Fe, NM
17 hours ago
Spa Concierge & Guest Experience Specialist
...Heritage Hotels & Resorts seeks a Spa Receptionist to welcome guests, schedule appointments, and support spa operations at our New Mexico... ...properties. You will greet clients, provide tours, promote services and products, and ensure a seamless guest journey with accurate...
Weekend work
Afternoon shift
Heritage-Hotels-Resorts
Santa Fe, NM
16 hours ago
Room/Laundry Attendant
$18 per hour
...turndown attendants and room attendants to join our team. Clean guest rooms as assigned, ensuring the hotel's established standards of... ...knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained...
Hourly pay
Remote work
Relocation
Shift work
Day shift
Afternoon shift
Rosewood Inn of Anasazi
Santa Fe, NM
3 days ago
Bell Captain
...Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in downtown Santa Fe. Resort guests enjoy easy access to Santa Fe landmarks like the New Mexico History Museum and Canyon Road art galleries....
Full time
Worldwide
Flexible hours
Shift work
Afternoon shift
Crescent Hotels
Santa Fe, NM
10 days ago
Staff Development Coordinator
...Purpose: (STAFF DEVELOPMENT COORDINATOR) The primary purpose of this position is to plan, organize, develop, and direct all in- services education programs, throughout the facility in accordance with current applicable federal, state, and local standards, guidelines...
Full time
Local area
Santa Fe Care Center
Santa Fe, NM
3 days ago
Staff Pharmacist FT
$60 - $76 per hour
...pharmacy. This includes: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Personnel Management Inventory Management Financial Profitability Loss Prevention Workflow ManagementA key component...
Hourly pay
Full time
Temporary work
Local area
CVS Health
Santa Fe, NM
4 days ago
Staff Attorney
Overview Growing National Law firm has a remote opening for an Associate Attorney in New Mexico. You can live anywhere in New Mexico as it is a remote position with a full benefits package. Purpose The Associate Attorney will manage cases with an emphasis on residential...
Remote work
KOSMOS
Santa Fe, NM
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!