Travel Field Service Technician 1

Job Description

Job Description

Travel Field Service Technician

Resound Networks

Are you someone who enjoys being on the road, staying active, and working hands-on? Do you want a role that offers independence, variety, and the opportunity to grow? Do you take pride in solving problems and delivering a great customer experience?

If so, Resound Networks is looking for you.

Resound Networks is a rapidly growing Internet Service Provider (ISP) serving cities and rural communities across multiple states. We are a team-driven organization focused on one mission: Get customers connected and keep customers connected.

We are seeking a motivated and reliable Travel Field Service Technician to join our team. This role is critical to our success and directly impacts customer satisfaction across multiple markets.

  What You Should Know Up Front

• This is a travel-focused position — you will be on the road frequently
• Travel may include extended stays in other markets depending on business needs
• No experience required — we will train you
• This is not an office or IT desk job
• This role is physically demanding and requires working outdoors in various conditions
• You must be willing to work hard, adapt quickly, and represent the company professionally in different environments

If you’re looking for routine and predictability, this is not the role.
If you’re looking for independence, travel, and growth, this is it.

What You’ll Do

• Travel to various markets to install internet service for new customers
• Perform service calls to troubleshoot and resolve customer issues
• Conduct site surveys to determine optimal installation solutions
• Install and configure equipment to ensure reliable service
• Educate customers on Wi-Fi performance and best practices for their home
• Ensure all work meets Resound quality and safety standards
• Maintain company equipment, tools, and inventory while traveling
• Complete all required documentation accurately and on time

What We’re Looking For

• Willingness and ability to travel extensively
• Strong work ethic and ability to work independently
• Customer-focused mindset with strong communication skills
• Basic computer and technical knowledge
• Problem-solving and troubleshooting ability
• Good judgment and decision-making skills
• Ability to adapt quickly to new environments and challenges

Preferred Experience (Not Required)

• Cable, telecom, or low-voltage experience
• General labor, construction, or maintenance background
• Military or field service experience
• Customer-facing experience

Why Resound Networks?

• Paid training — no experience required
• Opportunity to travel and work in multiple markets
• Clear path for growth and advancement
• A fast-growing company with long-term career potential
• A team that values accountability, quality, and performance

If you’re ready to work hard, travel, learn a valuable skillset, and be part of a team that delivers real impact every day, we want to hear from you.

Resound Networks LLC is a growing internet service provider (ISP) serving over 500 communities across 8 states. Resound offers reliable and affordable high-speed internet services to residential and business customers. We are looking for a dynamic individual to join our growing team.

Company Description

Resound Networks LLC is a growing internet service provider (ISP) serving over 500 communities across 8 states. Resound offers reliable and affordable high-speed internet services to residential and business customers. We are looking for a dynamic individual to join our growing team.