Senior Communications Manager

Overview


Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.


We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges.


Position Summary


We are currently seeking prospective candidates for an upcoming opportunity with the Administration for Children and Families (ACF) Office of Refugee Resettlement (ORR). This requirement provides critical mission support across various technical, program management, and administrative functions to assist ORR in its mission to promote the health, well-being, and stability of refugees and unaccompanied children. The Senior Communications Manager oversees public-facing content, stakeholder engagement, and digital content strategy for Refugee Resettlement and Unaccompanied Alien Children (UAC) programs.


Candidates must reside in the Washington-D.C. area full-time but able to travel intermittently in support of ORR-funded programs across the continental United States.

Responsibilities include, but are not limited to the duties listed below:

• Help develop and implement cohesive communications and outreach strategies informed by agency mission and goals.

• Draft and edit external communications, including press releases, newsletters, blogs, and social media posts.

• Create, edit, and publish approved text, graphics, and video content for agency websites.

• Assist in researching and drafting timely responses to media inquiries.

• Draft and circulate outreach materials for agency beneficiaries, grant recipients, and partners across various sectors.

• Optimize web content for search engines and track site performance metrics using analytic tools.

• Ensure all products meet the standards of the Plain Writing Act of 2010 and are 508 compliant.

• Assist in planning events, including agenda development, speaker coordination, and promotional material design.

• Support ongoing engagement through working groups, remote events, and in-person sessions.

• Assist in the research, formatting, and publication of formal reports for website distribution.

Requirements

Minimum Qualifications

• Experience: Minimum 7 years of relevant experience in public relations, communications, or digital media.

• Leadership: Minimum 3 years of supervisory or team lead experience.

• Education: Bachelor's degree in Communications, Journalism, or a relevant subject; Master's degree preferred.

• Certification: Relevant professional certification preferred.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development