Electric Actuator Repair Technician - Level 2 (Electrical Experience)

Job Title

II. Essential Duties & Responsibilities

• Travel either alone or with team members - to customer sites both on and offshore with company supplied equipment to meet with customer to discuss operational problems with equipment
• Perform Pre-Work JSA "Job Safety Analysis"
• Assess condition and problems with equipment and make appropriate repair.
• Assumes responsibility for communication and education between the company and clients
• Responsible for communicating company deliverables to the client and for the accuracy and the timeliness of all internal and external communications and reporting.
• Assumes responsibility for the overall safety of the work environment. Responsible for ensuring compliance with company, client, OSHA, and other applicable standards. Perform Behavioral Safety Observations as needed. Ensures that work area is clean, secure, and well maintained.
• Assumes responsibility for related duties as required or special projects as assigned.
• Training/Mentoring A few of the activities in the area of Training/Mentoring will include but are not limited to: Assist in training/mentoring of new employees. Able to convey obtained knowledge from seminar/training sessions.
• Able and willing to work on-call and off shift as required by customers or management.
• Troubleshooting and repair of control and automated valve assemblies
• Use of basic hand and measurement tools
• Some lifting, bending and long-term standing required.
• Ability to work independently in a fast-paced environment
• Available to work overtime including some weekends.
• Follow John H. Carter Co., Inc. policies, procedures and methodologies.
• Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise.
• Fulfil all company safety training requirements. Customer site requirements. Filling CWX service-related documentation. Be able to exercise the stop work authority program.
• Travel required up to 15% of the time.
• Other duties may be assigned.

III. Supervisory Responsibilities

There are no supervisory responsibilities associated with this position.

1. Physical Requirements

This is a very physically demanding job working outdoors which can be very hot in the summer and very cold in the winter.

Physical Abilities - N - O - F - C - Lift / Carry - N - O - F - C

Stand - x - 10 lbs or less - x

Walk - x - 11 20 lbs - x

Sit - x - 21 50 lbs - x

Handling / Fingering - x - 51 100 lbs - x

Reach Outward - x - Over 100 lbs - x

Reach Above Shoulder - x - Push / Pull - N - O - F - C

Climb - x - 12 lbs or less - x

Crawl - x - 13 25 lbs - x

Squat or Kneel - x - 26 40 lbs - x

Bend - x - 41 100 lbs - x

N (Not Applicable) Activity is not applicable to this occupation

O (Occasionally) Occupation requires this activity up to 33% of the time (0 2.5+ hrs / day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5+ hrs / day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs / day)

1. Competencies

To perform the job successfully, an individual should demonstrate the following:

Integrity

• Behaving ethically Abides by a strict code of ethics and behavior; chooses an ethical course of action and does the right thing, even in the face of opposition; encourages others to behave accordingly.
• Acting fairly Treats others with honesty, fairness and respect; makes decisions that are objective and reflect the just treatment of others.
• Taking responsibility Takes responsibility for accomplishing work goals within accepted timeframes; accepts responsibility for one's decisions and actions and for those of one's group, team, or department; attempts to learn from mistakes.

Professionalism

• Demonstrating self-control Demonstrates self-control by maintaining composure and keeping emotions in check even in very difficult situations; deals calmly and effectively with stressful situations.
• Professional appearance Maintains a professional demeanor; dresses appropriately for occupation and its requirements; maintains appropriate personal hygiene;
• Maintains a positive attitude Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization.

Initiative

• Persisting Pursues work with energy, drive, and a strong accomplishment orientation; persists and expends extra effort to accomplish tasks even when conditions are difficult or deadlines are tight; persists at a task or problem despite interruptions, obstacles, or setbacks.
• Taking initiative Goes beyond the routine demands of the job; takes initiative in seeking out new work challenges and increasing the variety and scope of one's job; seeks opportunities to influence events and originate action; assists others who have less experience or have heavy workloads.
• Setting challenging goals Establishes and maintains personally challenging but realistic work goals; exerts effort toward task mastery; brings issues to closure by pushing forward until a resolution is achieved.
• Working independently Develops own ways of doing things; is able to perform effectively even with minimal direction, support or approval and without direct supervision.
• Achievement motivation Intrinsically driven to succeed and excel; strives to exceed standards and expectations; exhibits confidence in capabilities and an expectation to succeed in future activities.

Ability to relate to authority

• Relates well to superiors and is particularly productive with a good manager. Learns from supervisors who coach appropriately and provide the opportunity for advancement--is very coachable. Learns through observing good managers and is open to changes and development opportunities.

Critical & Analytic Thinking

• Reasoning Possesses sufficient inductive and deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and/or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems.
• Mental agility Identifies connections between issues; quickly understands, orients to, and learns new assignments; shifts gears and changes direction when working on multiple projects or issues.

Teamwork

• Acknowledging team membership and role Accepts membership in the team; shows loyalty to the team; shows loyalty to the team; determines when to be a leader and when to be a follower depending on what is needed to achieve the team's goals and objectives; encourages others to express their ideas and opinions; identifies and draws upon team members' strengths and weaknesses to achieve results; learns from other team members.
• Establishing productive relationships Develops constructive and cooperative working relationships with others; exhibits tact and diplomacy and strives to build consensus; shows sensitivity to the thoughts and opinions of other team members; delivers constructive criticism and voices objections to others' ideas and opinions in a supportive, non-accusatory manner; responds appropriately to positive and negative feedback.
• Identifying with the team and its goals Identifies the goals, norms, values, and customs of the team; is a team player and contributes to the group's effort; uses a group approach to identify problems and develop solutions based on group consensus; effectively communicates with all members of the group or team to achieve team goals and objectives.
• Resolving conflicts Brings others together to reconcile differences; handles conflicts maturely by exercising "give and take" to achieve positive results for all parties; reaches formal or informal agreements that promote mutual goals and interests and obtains commitment to those agreements from individuals or groups.