Client Service Manager

Client Service Manager / Personal Care ServicesOffice Location: San AntonioPosition Type: Full-Time; Office-based positionCoverage Area: San Antonio and surrounding areaSalary: $40,000.00 - $44,000.00 /annualSchedule: Monday - Friday; 8:00am - 5:00pmOffers based on experienceReimagine Your Career in Personal Care Services:Caring for others is more than what you do — it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.Be the Best Client Manager You Can BeIf you meet these qualifications, we would love to meet you:High School Diploma or GED required60 hours or more of college coursework2+ years of supervisory experience in a healthcare facility, agency, or community-based setting. (We're flexible: 1 year of leadership experience + 30 hours of college credit can substitute.)Home care, caregiving, or staffing experience preferred.Strong communication, organizational, and problem-solving skills.Must have valid driver's license, reliable transportation, and auto insurance.Bilingual skills a plus, but not required.Responsibilities:As a Client Service Manager, you will:Responsible for providing overall strategic and operational leadership for a segment of the branch team. Responsible for business development initiatives and managing all functions necessary to ensure operational, service, and business goals are aligned with company and division business objectives.Manages the overall operations of a segment of the branch team. Responsible for the overall quality and depth of the segment Caregiving pool; meeting Care Partner, Client and Referral Source Satisfaction goals, adherence to Company Policy and Procedure and Compliance guidelines.Successfully implements business initiativesOversees the day to day activities of the assigned Team staff, including recruiting, hiring, assessment activity, staffing / scheduling, risk management requirements, timekeeping requirements, and all compliance and human resource needsEnsures on-call oversight and support for clients and field staff needsEnsures all cross referral opportunities within the branch are identified and sourced appropriatelyOur Investment in YouMedical, dental, and vision coveragePaid time off and paid holidaysProfessional development opportunitiesCompany-matching 401(k)Flexible spending and health savings accountsWellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation appPrograms to celebrate achievements, milestones, and fellow employeesCompany store credit for your first AccentCare-branded scrubs for patient-facing employeesAnd more!Why AccentCare?Come As You AreAt AccentCare, you're part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.