Sales Director - Senior Living

Calveria Living at Fishersville

Responsibilities:

The Director of Community Relations is responsible forachieving maximum occupancy and total revenue potential of the community byattracting qualified prospects and converting those prospects into Residents.

Responsible for communityoutreach and education activities for creating referrals
Regularly meets goals,including but not limited to: time inselling zone, time in outreach zone, voice-to-voice calls, tours, home visits,prospect case studies and creative follow-up and exceeding occupancy to budget
Responds to inquiries,schedules visits, conducts tours, and closes sales per sales and marketinggoals
Conducts daily and weeklyreviews of prospects in the pipeline, i.e., Hot Board
Participates in salesmeetings, including but not limited to semi-annual marketing meetings with AgeWellSolvere Living
Ensures marketing team isusing Sherpa for all internal and external sales activities
Participates in Stand-Upmeeting providing updates to team members on census, projected move-ins, tours,events, etc
Provides MarketingCoordinator the new Resident and Family contact information to assist in themove-in process, including all required paperwork, unit readiness, and Residentrequests
Participates in eventson-site as well as off-site
Works with the ExecutiveDirector to resolve any Community first impression issues
Reviews weekly productivityreport for accuracy
Participates in weeklysales call with AgeWell Solvere Living
Works collaboratively withdepartment heads to emphasize the team's role in sales
Provides Manager on Dutyweekend coverage as scheduled
Updates key competitorevaluations and price surveys semi-annually
Follows all emergencyprocedures
Understands all safetypractices and procedures
Exhibits excellent customerservice and public relations skills
Is creative, energetic,enthusiastic, patient, flexible, encouraging, and team-oriented
Displays patience, tact,enthusiasm and a cheerful disposition
Promotes the Community in apositive manner and effectively communicates AgeWell Solvere Living ManagedCommunity values to residents, families, visitors, and team members

Qualifications:

College degree preferred
Excellent customer service and public relations skills
Cheerful personality
Keen desire to serve seniors
Five years sales/marketing experience with a proven track record
Previously senior living experience preferred
Effective problem-solving skills
Creative approach to goals and problems
Experience working with seniors
Demonstrates proficiency in Microsoft Office and other marketing-related software
Physically able to bend and reach
Physically able to push and pull and lift up to 40-50 pounds if necessary
Physically able to stand for extended periods of time
Spends at least 30% of time on travel to referral sources in market area

Miscellaneous:

May have their picture taken and image used in social media or community advertising
May be video recorded from devices installed by families in residents' apartments
May spend as much as 75% of time on travel to referral sources in market area
May be required to work weekends and holidays as assigned
May be required to work on shifts other than the one for which hired
Subject to exposure to infectious waste, diseases, conditions, etc., including HIV, AIDS, and Hepatitis B and C viruses
Could be subject to hostile and emotionally upset Residents due to mental status
Background, criminal, and drug tests may be required
May be asked to submit to random drug test during employment
Community calls may be monitored or recorded for quality assurance purposes. In order to ensure the proper execution and conduct during calls with family members and customers, calls are subject to quality control monitoring

Apply

Vacancy posted 11 hours ago

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