Outside Residential Sales Representative

Residential Sales Representative

Residential Sales Representatives are the primary sales force for our Pretreat & Builder residential recurring services. In addition, they will support the Commercial Services leads within the territory given.

Job Duties and Responsibilities

• Prospects, qualifies, and generates sales within the company's established service area.
• Visit homes pretreated by AXC to offer additional services and warranty extensions including pest and termite services.
• Follow up on prospects to complete signed agreements.
• Calls prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
• Respond daily to phone and email requests from new potential customers and current existing customers.
• Respond promptly to customer needs. Solicit customer feedback to improve service. Respond to requests for service and assistance.
• Complete sales quotas on recurring services and one-time jobs.
• Properly utilize our lead management system (PestPac).
• Update our CRM (currently PestPac) with the customer and service information.
• Complete follow-up calls and record the activity in the lead management system.
• Identifies revenue opportunities within customers' communities through communications, programs, and other activities as needed.
• Provide excellent level of customer service to new and current customers.
• Communicate with customers, call center staff, company supervisors, and technicians to service the client effectively.
• Support the Marketing Department during special events.
• Perform Ride-Alongs as needed with service technicians.
• Contribute to building a positive team environment with strong morale among team members
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent, bachelor's degree in business preferred but not required.
• 1 year of sales or sales support role.
• Experience with direct consumer sales, phone sales, and pest management preferred.
• Experience maintaining information in a CRM is required; PestPac experience preferred
• Previous experience working in a database and Windows-based computer environment.
• Speaks clearly on the phone and writes routine reports and correspondence.
• Creative problem solver.
• Ability to learn and retain a high level of pest control industry knowledge through online, field, and classroom training.
• Minimal travel required. Regional travel 1-2 times.
• Must be able to work extended hours if necessary to complete all daily tasks and sales goals, including weekends.

Anticimex Carolinas is an equal opportunity employer.