Front Desk Coordinator

Job Description

Job Description

Part-time, $16–$20/hr, paid training Epic Martial Arts is an Olympic-style taekwondo school at the Annapolis Mall. Our motto is "Building Character, One Class at a Time." We're looking for a friendly, organized Front Desk Coordinator to be the first face families see when they walk in. What you'll do: - Greet students and parents, answer the phone, and reply to messages and inquiries - Book free trial classes and walk new families through their first visit - Enroll new members and take payments in our member software (GymDesk) - Follow up with new leads and students who've missed class, by phone, text, and email - Keep the lobby clean and welcoming, and help open or close the school - Support instructors on busy class nights and at events like belt testing What we're looking for: - Warm, upbeat, and comfortable talking with parents and kids - Reliable and organized, and follows through on every follow-up - Comfortable with computers and phones; front desk, retail, or customer service experience is a plus - Bilingual is a big plus - Available weekday afternoons and evenings (2–8pm), with some Saturdays (11am–4pm) - No martial arts experience needed. We'll train you. - Must pass a background check and get CPR certified Why Epic: - Paid training directly with the owner - A positive, growing team that invests in your personal growth - A chance to grow into a bigger role as we expand Apply on ZipRecruiter with your resume and a few sentences about why you'd be great with our families.