Lead Practice Nurse - Full-time - LGH Family Medicine Queen Street

Nurse Position At Penn Medicine

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Summary: To provide nursing services to patients at a providers office. Patient care includes care to patients in following age group: pediatric infant to 12 years, adolescent 13 to 17 years, adult 18 to 64 years and geriatric over 64 years.

Serves as a subject matter expert and resource for all clinical staff. Provides guidance and assistance to clinical staff as necessary.

Provides clinical advice by phone electronic correspondence based on clinical judgments and or triage protocols in accordance with regulatory requirements and standards of practice. Consults with provider as necessary.

Provides patient specific education including but not limited to preventive care, chronic disease management, acute diagnosis, medications and other areas pertinent to patient outcomes.

Greets and shows patients to exam room and prepares patient for visit with provider.

Following established rooming standards, verifies patient information by interviewing the patient to obtain pertinent medical information per department protocol. Accurately documents medical and social history and purpose of visit in the patient chart.

Prepares patients for exam by measuring vital signs, such as pulse rate, temperature, blood pressure, weight and height and accurately records information in patient chart.

Reviews and updates current medication list making changes as needed. Addresses medication concerns with patient and provides education on possible side effects.

Administers injections and medications as prescribed by the provider and in accordance with department protocol, regulatory requirements and standards of practice.

Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.

Implements standing orders as established by the medical group.

Performs various tests upon the request of the provider including but not limited to hearing tests, EKGs, breathing treatments and vision tests.

Collects blood or other laboratory specimens and prepares them for further testing.

Authorizes prescription refills as instructed by the provider.

Assists with test tracking and monitoring overdue results.

Removes sutures and changes dressings on wounds as necessary.

Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.

Assists provider and patient in reviewing and revising care plans and assesses patient progress. Follows up with patient between visits as necessary.

Assists with proactive outreach for patients requiring preventive and chronic disease services.

Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.

Assists in coordination of referrals, education and community resources.

Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.

Participates in daily huddles with the provider.

Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.

Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.

The following duties are considered secondary to the primary duties listed above:

Provides input into performance evaluations for clinical staff as requested by practice management.

Other duties and special projects as assigned by management.

Participates in the on-call responsibilities for this position as required.

Other duties as assigned.

Minimum Required Qualifications:

Current licensure as a Registered Nurse RN or Licensed Practical Nurse LPN, issued by the PA State Board of Nursing.

Two 2 to three 3 years of nursing experience in a primary or specialty care physicians office.

AHA CPR BLS certification required within 30 days of hire.

This role requires occasional regional travel. Ability to travel to multiple sites is required.

Previous lead or supervisory experience in a clinical setting.

ATTENTION CONCENTRATION - The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others:

The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.

NEW LEARNING AND MEMORY - The following level of ability is essential for the jobholder to learn and retain material:

A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.

PROBLEM SOLVING, REASONING AND CREATIVE THINKING - The following level of ability that is essential for the jobholder to think in order to solve a problem by combining two or more elements from past experience or imaginative thought:

The position requires the ability to evaluate existing options to resolve a presenting problem. The resolutions or options are clearly defined, limited in number and are altered infrequently. Selection of the most appropriate solution is based on well-established and defined guidelines.

The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act:

Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.

Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

Licensed Practical Nurse (Required)

Registered Nurse - PA (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.