Family Services Assistant

Description

About NEMCSA

At NEMCSA, we help children, families, and communities thrive. As a nonprofit Community Action Agency serving Northeast Michigan, we're committed to creating opportunities, supporting self-sufficiency, and making a meaningful difference in the lives of those facing economic hardship. We're also proud to be recognized as aDetroit Free Press Top Workplace, reflecting our commitment to a positive culture, supportive teams, and meaningful work.

What You'll Love About Us:

• T o keep you healthy: Medical/Rx, Vision, and Dental insurance with employee coverage at no cost .
• To help prepare you for the future: Generous employer 401(k) contributions, plus Life and Disability Insurance.
• Flexibility: We value work-life balance and offer flexibility whenever possible.
• Time for what matters: 10+ paid holidays each year, generous vacation time, and sick leave benefits.
• Student Loan Forgiveness Opportunities: Employment with NEMCSA may qualify for the Public Service Loan Forgiveness (PSLF) Program .

What You'll Do

As a Family Services Assistant , you'll help connect children and families to the resources, services, and support they need to thrive. You'll play a key role in recruiting and enrolling families, supporting child health requirements, building community partnerships, and helping ensure families have a positive experience with Early Head Start.

In this role, you will:

• Serve as a welcoming first point of contact for families and help connect them with community resources and support services.
• Recruit and enroll children and pregnant women into Early Head Start and maintain county waitlists.
• Build relationships with healthcare providers and community agencies to support children and families.
• Track child health requirements, collect documentation, and assist families with follow-up care when needed.
• Complete vision and hearing screenings and maintain accurate program records and data.
• Support parent engagement activities, family events, and recruitment efforts throughout the community.
• Collaborate closely with Home Visitors, health staff, and program teams to ensure families receive high-quality services.
• Participate in training, professional development, and continuous improvement efforts.

Most importantly, you'll help families access the resources, support, and opportunities they need to build strong foundations for their children's success.

Requirements

What We'll Love About You:

• High School Diploma / GED and one year experience in similar position with proven organizational capabilities, good communications skills (verbal and written) and general knowledge of computer word processing, data base and participant tracking programs required. Associate Degree, or coursework in Business Services or related field, is preferred.
• Reliable transportation and a valid driver license are required.

Most importantly, you're passionate about helping families connect to resources, building strong community relationships, and creating a positive experience for the children and families we serve.