Sr. Project Manager

Senior Project ManagerThe Senior Project Manager leads complex, high-visibility projects within the Professional Services organization. This role requires advanced project management expertise, strategic thinking, and the ability to manage client relationships while delivering successful outcomes in complex scenarios. Senior Project Managers are expected to demonstrate advanced and consistent use of AI tools within their own practice and actively share best practices and measurable efficiency gains with junior project management staff.At Rhapsody, we are an AI-first company, meaning we actively use and embrace artificial intelligence to enhance how we work, collaborate, and deliver. We expect our team members to be open to adopting AI tools in their roles, continuously exploring ways to work smarter, improve efficiency, and drive innovation while maintaining high standards of quality, security, and ethical responsibility.ResponsibilitiesLead complex, high-profile, or strategic customer implementation projectsDevelop comprehensive project management plans with detailed work breakdown structuresManage project scope, timeline, and resources with minimal supervisionBuild and maintain strong client relationships at multiple levelsIdentify, assess, and mitigate project risks through proactive managementLead cross-functional teams and coordinate activities across multiple workstreamsProvide guidance and mentorship to junior project management staffDrive project governance and ensure adherence to methodology and standardsManage escalations and complex issue resolutionContribute to process improvement initiatives and best practicesFacilitate complex client requirements gathering and solution alignmentEnsure smooth transition to support at project completionPrepare and present executive-level project status reportsAITransforms workflows to be AI-first by connecting tools, building scalable automations, and standardizing best practices across teams to drive efficiency and consistency.Leads AI adoption by coaching others, identifying high-impact use cases, and balancing experimentation with governance and quality standards.QualificationsBachelor's degree or equivalent experience5–8 years of project management experience3+ years in healthcare IT project management preferredExperience managing complex implementation projectsPMP certification or equivalentDemonstrated track record of using AI tools to improve delivery efficiency and project outcomesDemonstrated success in client-facing rolesSkills/AbilitiesAdvanced project management and leadership skillsExceptional client relationship management abilitiesStrategic thinking and problem-solving expertiseStrong negotiation and conflict resolution skillsAdvanced proficiency leveraging AI tools to improve delivery quality and reduce administrative burdenAbility to model and actively promote AI adoption among junior team membersIn-depth understanding of healthcare integration conceptsExperience with change management techniquesAdvanced proficiency with project management tools and methodologiesRhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.The expected pay range for this position is $120,000 – $160,000 USD annually, representing the anticipated base salary range for a full-time, exempt hire. Actual compensation will vary based on factors such as experience, skills, and work location.This role is also eligible for a discretionary annual bonus based on company and individual performance, as well as participation in Rhapsody's comprehensive benefits program, which includes health coverage, retirement savings, paid time off and other programs that support your overall well-being.What we have to offer you:Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)401k with a generous company matchUnlimited PTO, sick time & volunteer daysAn innovative, inclusive, and fun work environmentContinuous learning and development opportunities