Assistant General Manager

Job Description

Job Description

Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you!

We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!

What We Offer:

Career advancement opportunities

Employee discounts

Competitive pay

Daily Pay Option

Flexible work schedule

Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)

Paid Vacation

Job Functions:

Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.

Provides training which includes brand specific training and safety training to all team members.

Selects or assists in the selection of hotel staff and completes all new hire paperwork.

Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.

Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservations cards, direct bills, and credit cards.

Conducts or assists in conducting staff meetings.

Adheres to all franchise and company procedures and regulations as well as standard operating procedures.

Receives and resolves or assists in resolving guest complaints and employee issues.

Performs functions of the General Manager in their absence.

Covers shifts in all departments as scheduled by the General Manager.

Corresponds with group and travel agents to answer special requests for rooms and rates.

Assists with sales and marketing efforts as directed.

Answers inquiries pertaining to hotel policies and services.

Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines.

All other duties as assigned.

What We Are Looking For:

Preferably 1+ year of similar Hotel experience in Select Service or Extended Stay properties

Brand Experience preferred.

Knowledgeable in Inventories, Scheduling, and Ordering.

Valid Driver’s License.

Open Availability.

Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.