Data Insights Analyst

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary:

We are seeking a proactive and talented Data Insights Analyst to join the Strategic Initiatives Office (SIO) within the Business Analytics organization. The role of a Data Insights Analyst is crucial in shaping an organization's future direction and ensuring that decisions are grounded in data and aligned with strategic goals. This position requires a blend of analytical expertise, strategic thinking, and effective communication to drive positive outcomes for the organization.

Our Investment in You:

• Full-time remote work
• Competitive salaries
• Excellent benefits

Key Functions/Responsibilities:

• Develop and execute data-driven strategies that align with the company's mission and goals.
• Provide guidance on long-term and short-term strategic planning initiatives.
• Interpret and analyze complex data sets, utilizing various statistical methods to identify patterns, trends, and actionable insights.
• Present findings and insights to internal stakeholders in a clear and compelling manner.
• Collaborate with business stakeholders to understand their data needs, identify key metrics, and define data requirements for various projects and initiatives.
• Design and develop data models, data flows, and data integration processes to ensure accurate and efficient data collection, storage, and retrieval.
• Collaborate with cross-functional teams, including business stakeholders, data scientists, and developers, to identify opportunities for process improvement and develop data-driven solutions.
• Develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions.
• Utilize BI tools such as Tableau or Power BI to create and distribute reports.
• Perform detailed data analysis to determine the structure, content, and quality of data through examination of source systems and data samples.
• Deliver reports and interpret results from our data to various business units, supporting both regular reporting requirements and ad-hoc queries.
• Use Excel(VBA), Python or R to manipulate, analyze, and visualize data.
• Develop and update technical documentation as necessary.
• Create an atmosphere of collaboration and iterative improvements, inspiring people and teamwork, and welcoming change by team engagement of planning and problem solving.
• Develop risk mitigation plans to ensure successful strategy implementation.
• Resolve issues or escalate risk to next level of management as necessary. Issues may relate to any of the phases during the project life-cycle including user requirements, development, testing, implementation, integration, training or ongoing support.

Supervision Exercised:

• No supervision

Supervision Received:

• Direct supervision from the Manager of Analytics and Reporting is received weekly or as needed.

Qualifications:

Education Required:

• Bachelor's Degree in Data Science, Mathematics, Statistics, or a related field, or nearing graduation from such a program.

Education Preferred:

• Master's Degree in Data Science, Mathematics, Statistics, or a related field, or nearing graduation from such a program.

Experience Required:

• 2-3 years of experience in data analysis or related roles.

Experience Preferred/Desirable:

• 1+ years' Experience with a Health Plan, or other Healthcare Experience
• 1+ Experience with Medicaid or Medicare managed Health care or health plan
• Advanced proficiency in statistical software (e.g., Python, R) and data manipulation tools (e.g., SQL).
• Expertise in data visualization tools (e.g., Tableau, Power BI) and complex dashboard creation.

Required Licensure, Certification or Conditions of Employment:

• Successful completion of pre-employment background check

Competencies, Skills, and Attributes:

• Strong skills in data analysis and statistical modeling.
• Experience using data visualization tools such as Tableau and Power BI.
• Strong Excel skills
• Familiarity with SQL, VBA, Python or other programming languages.
• Understanding of data warehousing and ETL techniques.
• Demonstrates resilience & resourcefulness while operating in a matrixed, fast-paced environment, at all levels
• Demonstrated ability to be flexible and adapt to changing priorities.
• Demonstrated ability to perform in a complex matrixed environment across departments, at varying levels of management
• Demonstrated ability to think critically and adapt one's approach to suit a particular audience or situation.
• Excellent interpersonal and communication skills (both verbal and written) required to effectively maintain strong working relationships with internal and external colleagues.
• Excellent at facilitation and relationship management skills. Able to coach others and discuss facilitation strategy.
• Leads discussions in a way that builds trust and inspires action among the audience.
• Strong focus on service to internal and external customers. Recognition of the enabling nature of project management.
• Earn the trust of business / project owners as well as SIO Staff
• Identify areas of concern or constraint, and actively advocate within the PMO for needed resources. Address with the Governance Body as needed for other constraints.
• Highly proficient in the use of Microsoft Office Products (PowerPoint, Excel, Word. Visio, Outlook)
• Manage multiple complex assignments at the same time

Working Conditions and Physical Effort:

• Ability to work East Coast business hours.
• Regular and reliable attendance is an essential function of the position.
• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required. No or very limited exposure to physical risk.

About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances.