Emergency Center Technician AHN

Department: 36102 Navicent Health Medical Center - Emergency Department Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 0.9 FTE 36 HOURS PER WEEK Pay Range $20.80 - $31.20 Major Responsibilities: Demonstrates competency in the physical care of the patient according to AHN/unit patient care standards, including the following as appropriate for the unit: Personal care for all body systems, including bathing, oral hygiene, perineal care, linen changes and hair care. Pre and post-op/ procedure care Post-mortem care Patient in restraints Placement of electrodes for cardiac, respiratory and/or fetal monitoring Assisting with ambulation and exercise Patient with infectious disease including TB, hepatitis, AIDS, including those requiring isolation. Correct positioning of patients in beds, chairs, and specialty surfaces Transfer of patient (e.g. bed to chair, bed to commode or back) Transportation of patients on wheelchair, stretcher, bed, etc., including to other units as needed Demonstrates competency in skin care protocols and care Accurately performs/ documents intake/ output, vital signs, weights and other monitoring, including computerized charting. Promptly notifies nurse of abnormal vital signs, observations, physical complaints, etc. Patient with latex allergies Assist in identifying patients at risk for falls and preventing falls Maintain a clean, safe and comfortable environment for the patient, including correct handling of body fluids and appropriate cleaning of equipment between patients. Demonstrates utilization of proper body mechanics and appropriate lift techniques/ resources. Performs glucose monitoring via fingerstick .Implements admission, transfer and discharge procedures, according to AHN unit standards: Assists with timely admission, discharge or transfer Provides explanations of the physical environment, including communication devices. Accurately records relevant and required information on the appropriate documentation tool. Collects and properly forwards patient’s personal belongings at the time of transfer, discharge or death, documenting disposition. Assures unused equipment and supplies are cleaned/removed from the patient’s room after discontinuation Utilizes discharge process, to include bed tracking, when discharging/transferring patients. Utilizes effective communication and interpersonal skills: Assures timely and appropriate communication of patient/ family issues. Establishes therapeutic relationships with patients, families and members of the health care team through effective use of verbal and non-verbal communication skills. Utilizes appropriate lines of authority. Maintains confidentiality in accordance with hospital policies. Demonstrates effective conflict resolution skills. Demonstrates awareness of satisfaction issues and contributes to resolution and improvement. Demonstrates competence in the following skills: Time management and prioritization Teamwork Problem solving and critical thinking Organization of work and environment Timely response to patient/nurse needs and requests Participates in maintaining supplies, equipment and unit cleanliness: Maintains a neat and orderly appearance of patient areas. Restocks supplies at the bedside, supply shelves, and other designated areas. Reports broken, malfunctioning or missing equipment to the appropriate person. Ensures appropriate charges made. Properly handles, stores, cleans and maintains equipment. Efficiently and appropriately uses supplies, linen and dietary items. Demonstrates self growth/accountability: Participates in quality assurance and PI activities. Participates in at least 50% of unit meetings and reads/ initials minutes of all meetings not attended. Maintains awareness of hospital/division/unit procedure/policy changes which affect the delivery of patient care. Verbalizes how his/her job supports organizational/ departmental goals and pillars of excellence. Demonstrates “Commitment to Coworkers” along with allCultural Commitments. Assures competency maintained. Complies with unit-specific articulated job expectations. Demonstrates competency in the following complex care activities at minimum with other activities determined by unit need. These competencies will include but not be limited to: Completion of Preceptor training and serving in Preceptor role. Glucose monitoring and quality control checks. Respiratory Care including tracheostomy care, suctioning, etc. Complete required CPR training as defined by the unit.Dressing changes Monitoring chest and other drainage tubes and levels, reporting deviations Procedure/Equipment set-up Complete and Maintain Decontamination Training Performs worker compensation drug screens on patients as requested by employer CPI training Helicopter safety/transport of patients to and from Helipad Part of the Trauma Response Team, assisting with patient care, picking up blood products from the blood bank, collecting evidence using chain of custody Assists RN with restraints and monitoring 12 lead EKG Venipuncture/ phlebotomy As assigned, demonstrates competency in Medical Receptionist Major Job Functions and Communication Specialists to include: Assuring timely and accurate order entry and verification. Maintaining medical record and assuring HIPAA regulations met. Scanning EC medical records. Serving as central Communication and reception hub for the unit. Maintaining order and cleanliness of the central station and operations of designated equipment. Assuring timely throughput patient processes. Facilitating obtaining supplies and materials for patient care. Demonstrating professional growth. Assists in achieving unit quality scores which meet or exceed hospital/ national average for nurse-sensitive quality indicators such as skin breakdown, falls, and others as appropriate for the unit. Education Required: High school diploma or GED. Physical Requirements and Working Conditions: Spends much of the day walking and standing on tile or carpet, bending, stooping, and sitting. Must be able to use visual near and distance acuity. Must have verbal ability to communicate in person and over the phone or radio. Must be able to assist co-workers in transfers and transport supplies, patients/residents, or equipment using good body mechanics. Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 60-80 pounds, specific to the job class evaluation. Must be able to forward reach, overhead reach, bend, squat, kneel and change from one position to the other rapidly. Must be able to lift 25-60 lbs. and carry 25-50 pounds specific to job class evaluation. Must be able to tolerate high noise, busy atmospheres and noxious odors. Preferred Job Requirements Preferred Certification/License/Registration Certified Nursing Assistant (CNA) preferred. Preferred Experience Prefer experience taking care of patients and dealing with the public. Preferred Knowledge/Skills/Abilities This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care