Senior Technical Coordinator

Job Description

Job Description

Round Table Networks is an information technology services company.

What You'll Do  

• Lead and execute client onboardings, network implementations, and technology deployments from start to finish 
• Serve as a technical escalation point for the service desk team on complex or unusual issues 
• Identify and resolve issues that fall outside normal workflows — stepping in where situations are ambiguous, stalled, or require someone with the judgment and initiative to get things back on track 
• Work closely with company management on scoping, planning, and executing client projects 
• Document solutions, configurations, and processes to build institutional knowledge and reduce repeat escalations 
• Maintain a high standard of client-facing communication and professionalism during project engagements 

 

What We're Looking For 

• 5+ years of hands-on experience in a similar IT or MSP environment 
• Strong working knowledge of networking fundamentals (routing, switching, VLANs, firewalls), Windows Server environments, and Microsoft 365 
• Experience managing or executing IT deployments and implementations, not just break/fix support 
• Comfortable working independently and making judgment calls without waiting for step-by-step direction 
• Strong communicator — you can explain technical issues clearly to non-technical clients and collaborate effectively with internal team members 
• Familiarity with RMM and PSA platforms preferred 
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. An Associate's degree in a related field will also be considered. Equivalent combinations of hands-on experience and demonstrated technical ability may be considered in lieu of formal education. 

Company Description

Round Table Networks is an information technology services company in Nash, Texas. The
moment a client comes on board with Round Table Networks, our team goes to work to identify and
provide solutions for known bottlenecks. We want to become a part of our customers' teams and help their
companies utilize Information Technology solutions as they were meant to be utilized - to improve
efficiency and accuracy, streamline processes, and ensure quality.

Integrity is a core value of ours, both personally and professionally. We believe that trust is crucial in order
to serve our clients properly. Our customers must be able to count on us to always work towards their best
interest and to be up front with them about technical issues and solutions.

Company Description

Round Table Networks is an information technology services company in Nash, Texas. The \nmoment a client comes on board with Round Table Networks, our team goes to work to identify and \nprovide solutions for known bottlenecks. We want to become a part of our customers' teams and help their \ncompanies utilize Information Technology solutions as they were meant to be utilized - to improve \nefficiency and accuracy, streamline processes, and ensure quality.\n\nIntegrity is a core value of ours, both personally and professionally. We believe that trust is crucial in order \nto serve our clients properly. Our customers must be able to count on us to always work towards their best \ninterest and to be up front with them about technical issues and solutions.