Part-Time Academic, Career and Transfer Advising Assistant

Job Title

This position serves as the first point of contact for the Academic, Career and Transfer department and is responsible for providing clear communication and support to customers and teammates.

Location

Green Bay

Standard Hours

24 hours per week, Tuesday-Friday, 9:00 AM - 3:00 PM

Pay Range

$20.69 - $22.30/hr

Position Summary

This position is responsible for providing clear communication and support to customers and teammates. The employee will possess knowledge of and educate customers in all aspects of Academic, Career and Transfer advising and college resources.

Essential Functions

• Work independently and effectively under pressure while adapting to changing work priorities.
• Greet internal and external customers, determine the nature and purpose of the visit, and provide appropriate service (schedule an appointment, submit a referral, provide walk in service, etc.) using a variety of modalities.
• Use coaching framework to assess student and customer needs, offer clear communication of resources and processes, and engage in dialogue to ensure customer understanding of the next steps or referrals to other departments.
• Strategically plan, coordinate, and lead career fairs, transfer visits and related professional events, overseeing all aspects from logistics to execution, including targeted marketing and promotional strategies to maximize engagement and impact.
• Assist customers in accessing and navigating resources for career assessments, job search tools, resume reviews, mock interviews, and how to utilize the college job board.
• Provide technical and administrative support for the Academic, Career and Transfer Advising Team including management of events, appointments, calendars, referrals, and data tracking.
• Utilize resources and internal systems to resolve customer inquiries.
• Design and develop reports, correspondence, spreadsheets, and databases from verbal direction, rough draft, and/or leader's direction.
• Perform Career Closet duties that may consist of maintaining inventory and assisting visitors.
• Provide administrative support to other Student Affairs teams.
• Provide additional support to Academic, Career and Transfer Advising Team to meet the strategic direction of the College.

Minimum Qualifications and Work Experience

• Associate's Degree in Administrative Assistant, Business or related field.
• Minimum of one year of related experience.
• Microsoft Office Suite, ability to learn job board functionality, survey tools, career assessment tools, online student success program, data management systems (Workday preferred), online meeting tools, Artificial Intelligence tools, etc.

**An equivalent combination of education and work experience may be considered.

Physical Demands

• Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings
• Mobility: Ability to move around the campus to attend meetings and events
• Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls.
• Visual and Auditory: Ability to read documents and communicate effectively with students and staff.
• Light Lifting: Capability to lift and carry materials weighing up to 25 pounds.

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at View email address on click.appcast.io or View phone number on click.appcast.io.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at View phone number on click.appcast.io or View email address on click.appcast.io​.