IT Program Manager - AEM

Apex Systems is hiring an IT Program Manager (AEM focus) for a large healthcare client.


Location: Pleasanton, California (Partially Remote)

Employment Type: 1 year contract possibility to extend or convert.


Role Overview

The Program Manager is responsible for leading the planning, execution, and installation and integration of an Accelerated Experience Platform (AEP). This role ensures the program delivers measurable value, aligns with organizational priorities, and provides a consistent experience for all participants and stakeholders. The Program Manager drives cross-functional coordination, manages timelines and deliverables, and ensures the program operates with clarity, accountability, and strategic intent.

This role is partial remote to Pleasanton, CA - This candidate would also be leading the Program Increment (monthly team meetings) which would require presence at the Pleasanton Campus.

Key Responsibilities

• Lead the end-to-end management of the platform, including planning, execution, evaluation, and continuous improvement.
• Translate program goals into clear plans, milestones, and success metrics.
• Ensure alignment between program objectives and broader organizational strategy.
• Partner with internal development teams and business leaders to ensure program success.
• Facilitate communication and alignment across teams, resolving issues and removing barriers.
• Serve as the primary point of contact for program stakeholders and participants.
• Develop and maintain program documentation, workflows, and governance processes.
• Track program performance using data, dashboards, and reporting tools.
• Identify opportunities to streamline processes and enhance program efficiency.
• Identify risks early and develop mitigation strategies.
• Escalate issues appropriately and ensure timely resolution.
• Maintain program stability during periods of change or ambiguity.

Required Qualifications

Education: A Bachelor's degree is required for this position.

Experience: At least 10 years of related experience is preferred. Proven experience is required in creating committed schedules through the development lifecycle, planning and managing program increments, managing issues and risks, and communicating status to IT and business leaders. Experience with Jira and Confluence is also required.

Technical Skills: The role involves driving vendor integration programs, vendor management, and financial management.

Preferred Qualifications

• Knowledge of Adobe Experience Platform (AEP) is preferred.

Work Environment

This position is partially remote. The individual should be located in Northern California to work closely with the Product Leader and must be present at the Pleasanton campus for monthly Program Increment meetings. Travel is expected to be around 25% for hosting meetings and design sessions.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.


Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.