Treasury Management Specialist - Banking

Treasury Management Specialist I First Federal is seeking a Treasury Management Specialist I to join our team. This is an entry‑level role within the Treasury Management department, providing technical support, product implementation, and customer service for business banking clients. Located on‑site with our team at our corporate headquarters in McMinnville, Oregon, this is not a remote position. Why Work With Us? Community‑Focused – Serving our customers and communities for over 100 years. Growth‑Oriented – Opportunities for professional development and career advancement. Collaborative Environment – Work with a supportive and knowledgeable team. Key Responsibilities Treasury Management Support Provide customer service and technical support for treasury management products, including business online banking, ACH, remote deposit capture, positive pay, and wire transfer services. Assist with product implementation by inputting technical specifications and setting up services for business customers. Perform on‑site client training and troubleshooting as needed. Support new product rollouts and provide ongoing training for clients requiring additional assistance. Maintain customer records, treasury management sales data, and service agreements. Assist in annual relationship reviews for treasury management clients. Monitor and report treasury management service fees. Operational & Customer Support Conduct debit card maintenance, issuance, and troubleshooting. Process incoming and outgoing wire transfers, including OFAC verifications. Review and process stop payments, service charge reversals, and account research requests. Assist with merchant deposits and ATM check deposit reviews. Respond to customer inquiries via phone, chat, and email, providing solutions for online banking, mobile banking, debit card issues, and bill pay services. Field and resolve customer complaints with professionalism and empathy. Compliance & Risk Management Adhere to all banking regulations, including BSA/AML compliance. Complete required compliance training and demonstrate knowledge of banking regulations. Ensure all customer interactions and transactions comply with internal policies and regulatory requirements. Qualifications Education: High school diploma required; Associate’s degree or higher preferred. Experience: 2+ years of experience in banking, treasury management, operations, or customer service preferred. Technical Skills: Strong troubleshooting abilities for computer platforms, browsers, and banking software. Software Proficiency: Intermediate‑level skills in Microsoft Office Suite (Word, Excel, Outlook). Customer Service: Professional telephone, written, and verbal communication skills. Attention to Detail: Strong data entry and time management skills. Teamwork: Ability to work independently and collaboratively within a fast‑paced environment. Problem‑Solving: Sound judgment, organizational skills, and the ability to manage confidential information. Benefits Competitive salary and comprehensive benefits package. Paid volunteer time off to support community engagement. Professional development and career growth opportunities. A team‑oriented and inclusive work environment. Applications Applications for employment are available online at Apply Now to Join Our Team! Deadline for Application: Position will remain open until filled. First Federal is an Equal Opportunity Employer—Vets/Disabled, committed to a diverse workforce. First Federal participates in the Federal E‑Verify Program and is an affirmative Action Employer. If you need assistance with completion of an application for employment, please contact the Human Resources Department at View phone number on click.appcast.io or email View email address on click.appcast.io. Pre‑Employment Requirements Pre‑employment drug screen - excluding Marijuana Criminal background screen Consumer credit report #J-18808-Ljbffr First Federal Savings & Loan Association