Warehouse Clerical Support Administrator

Job Description

As a Warehouse Clerical Support Administrator, you’ll create exceptional online shopping experiences by ensuring order integrity for our customers. Your tools will include system audits, research, issue escalations and communication between teams. In this role, you’ll manage direct-to-customer orders using email and phone correspondence as well as our internal systems.

What you’ll do

• Enter, verify, maintain and correct data on a computer or handheld scanning device
• Create work assignments for warehouse personnel
• Complete distribution center reports
• Process records, document data and prepare reports for various control areas of the center
• Resolve issues concerning vendor appointments, shipment quality, damage and third-party logistics delivery

Basic qualifications

• Able to stand and sit for long periods of time
• Able to work in an environment that is not climate controlled
• Able to lift up to 50 pounds with or without accommodation

Preferred qualifications

• Previous customer service experience
• Working knowledge of Microsoft Office
• Ability to learn new software programs and work with multiple operating systems

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Benefits

Benefits include medical, dental, vision, life and AD&D insurance, disability, 401(k), employee discount, 11 days paid time off, paid leave, caregiver pay, 7 holidays, stock purchase and more. See benefitsguide.bestbuy.com. Eligible for incentive pay.