Contact Center Ops Lead: Drive Performance & CX
Valor Intelligent Processing, LLC
Valor Intelligent Processing, LLC in Addison, Texas is seeking a results-driven Contact Center Operations Supervisor to lead a BPO team. This role involves managing day-to-day operations and ensuring service excellence across client campaigns. The ideal candidate has a diploma in Business or Communications, 2+ years of supervisory experience, strong leadership, and communication skills, along with solid understanding of contact center operations. Competitive compensation and benefits packages are offered, including health coverage, PTO, and opportunities for career growth. #J-18808-Ljbffr Valor Intelligent Processing, LLC
$109k - $142k
...Fannie Mae Mortgage Ops Lead - Document Custody Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing... ...on our team, you will lead the team to support customer and performance measures focusing on completeness, timeliness, quality, and customer...Performance- ...Office. Strong strategic thinking and analytical skills are essential for improving healthcare quality and operational performance. This role is crucial in driving outcomes and adopting best practices in cardiovascular care. #J-18808-Ljbffr Baylor Scott & White HealthPerformanceWork at office
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- ...Contact Center Supervisor Shift: Mon to Sun Rotational Shift. Work Hours &... ...driven Contact Center Supervisor to lead our technical support team members and drive operational excellence. In this... ...skills to enhance team performance, improve customer satisfaction,...PerformanceFlexible hoursShift workWeekend workWeekday work
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$98k - $130k
...to apply for the Team Lead - Scaled Onboarding role... ...assessments, and trust centers - that impact nearly half... ...into program performance, customer progress, and... ...closely with Academy, CX Operations, Product and... ...customer touchpoints to drive program effectivenesAnalytics...PerformanceRemote workFlexible hours- ...agendas, curate demand queues, drive decisions, document outcomes,... ...accountable governance point-of-contact for the portfolio: provide... ...Architecture, Engineering, and Ops; skilled in executive-level communication... ...evidence, and measurable performance improvements) Able to see...Performance
$116.7k - $175.1k
...: Program Leadership: Lead cross-functional programs that drive operational excellence across lease... ...intake, triage, and resolution of Tower Ops cases, ensuring timely handling of... ...system migrations. Process & Performance Optimization: Identify and...PerformanceFull timeTemporary workWork at officeLocal areaRelocation$91k
...BI & Analytics Lead Direct Hire Addison, TX (Hybrid... ...leader and hands-on architect, driving modern data platform initiatives... ...Snowflake data models, including performance and cost management Build... ...veteran. Visit to contact us if you are an individual with...Performance$65k - $152.38k
...success. As an Innovation Lead within PNC's Experience... .... By applying human-centered design principles, you... ...experience and operational performance. You will collaborate... ...insights that drive informed decision-making... ...application process, please contact us via email at AccommodationRequest...PerformanceFull timeTemporary workPart timeWork experience placementWork at office- ...Addison, Texas is seeking a General Manager to lead and oversee restaurant operations. The successful candidate will drive profitability, ensure food safety compliance,... .... The role offers competitive compensation, performance bonuses, and comprehensive benefits including...PerformanceCasual work
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A leading mortgage services provider in Carrollton, Texas is seeking a Mortgage Fulfillment Manager to oversee workflow management and... ...salary range is $65,000 to $100,000 based on experience, catering to both skill development and performance. #J-18808-Ljbffr PennymacPerformanceWork at office- ...divh2PPC Lead Generation Specialist/h2pThe PPC Lead Generation Specialist is responsible for developing, managing, and optimizing paid media strategies to drive high-quality leads, improve conversion performance, and accelerate revenue growth through data-driven campaign...PerformanceWork at office
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$118.8k - $178.2k
...Lead Program/Project Manager Join AT&T and help shape the future... ...'ll build it. This role drives AI strategy and AI-enabled solutions... ...multi-year roadmap for Care Ops Support, translating strategy... ...and optimize operational performance. Overall Purpose: Responsible...PerformanceTemporary workWork at officeLocal areaRelocation- ...and ensure adherence to service delivery standards within our contact center. The ideal candidate will have a strong background in BPO,... ...multiple accounts. You will supervise daily operations, monitor performance, and address customer issues promptly. We offer competitive...Performance
- Workstream is looking for a General Manager in Lewisville, Texas, to lead the restaurant operations at Burger King. This role requires... ...Restaurant (QSR) industry. The GM will be responsible for driving performance, staff management, and ensuring compliance with brand...Performance
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$110k - $165k
...closely with Program Management and Aircraft Ops teams to provide financial support on... ...and dashboards to track KPIs and business performance using tools like Power BI and Excel... ...with analytics or data engineering teams Drive continuous process improvement by identifying...PerformanceFull timeContract workTemporary workPart timeWorldwide- ...~ Proficiency in Java programming and debugging, with experience in diagnosing application errors and performance issues. ~ Prior experience with Azure dev Ops, Jenkins, Maven is required ~ Prior experience with API management tools APIGEE, is a must. ~ Prior experience...Performance
$50 - $51.47 per hour
...GBAM Req ID: 10671220 JobDescription: An Apigee Lead is a senior technical expert responsible for designing| developing... ...API lifecycle management| including security (OAuth 2.0| TLS)| performance tuning| and CICD automation| often leading teams to deliver scalable...Performance- ...SEM Lead ComparePower is seeking a talented marketing leader to join our dynamic and... ...independent thinker who enjoys a high growth performance culture in a fast paced and... ...how to analyze paid search to efficiently drive new customer acquisition, and retention of...PerformanceWork at office
$120k
...Lead Salesforce QA Waukegan, IL (Work from office) FTE (No H1B transfer cases) $120K annum JD: Job Overview... ...computer systems to ensure accuracy, reliability, consistent intended performance, and the ability to discern invalid or altered records....PerformanceH1bWork at office- ...Enterprise Application Lead The Enterprise Application Lead is senior technology leader... ...overseeing the strategy, ensuring their performance and alignment with business objectives.... ...technical expertise and collaborative mindset to drive successful outcomes across the enterprise...PerformanceFor contractorsWork experience placement
- ...Troubleshooting complex environmental performance related issues (like db issues, application... ...Problem management, Change management, driving the CAB calls & MIM calls, Maturity to Drive... ...projects. Required Skills : .NET Additional Skills : Team LeadPerformanceWork experience placement
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