Contact Center Ops Lead: Drive Performance & CX
Valor Intelligent Processing, LLC
Valor Intelligent Processing, LLC in Addison, Texas is seeking a results-driven Contact Center Operations Supervisor to lead a BPO team. This role involves managing day-to-day operations and ensuring service excellence across client campaigns. The ideal candidate has a diploma in Business or Communications, 2+ years of supervisory experience, strong leadership, and communication skills, along with solid understanding of contact center operations. Competitive compensation and benefits packages are offered, including health coverage, PTO, and opportunities for career growth. #J-18808-Ljbffr Valor Intelligent Processing, LLC
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Contact Center Ops Lead: Drive Performance & CX in Addison, TX vacancy
$109k - $142k
...valued colleague on our team, you will lead the team to support customer and performance measures focusing on completeness,... ...YOU WILL MAKE**The **Mortgage Ops Lead - Document Custody** is responsible... ...innovative products and services drive the mortgage industry forward. We...PerformanceWork at officeRemote work- Technology, Infrastructure, Contact Center, ContactCenter model... ...analytics to drive continuous improvement... ...compliance in architecture Lead design of ACD/IVR call... ...across the CX stack Evaluate new features... ...integrations, routing, or performance Continuous improvement...PerformanceFull timeTemporary workRelocation
- ...progressive insurance provider in Dallas is looking for a Contact Center Systems Administrator who will be responsible... ...include managing IVRs, supporting system implementations, and driving continuous improvement in contact center performance. #J-18808-Ljbffr NCDPerformance
$79.78k - $106.37k
...TX, is seeking an Air Import Supervisor to manage the end-to-end performance of the Air Freight Import product team. This role entails overseeing operations, ensuring regulatory compliance, and driving team performance. Candidates should have a minimum of 4 years in the...Performance- Fannie Mae in Plano, Texas is seeking a Mortgage Ops Lead - Document Custody to oversee custody operations and ensure compliance with... ...involves leading partnerships, managing custodial errors, and performing data analysis on Document Custodian performance. The ideal candidate...Performance
- ...Ascensus is the leading independent technology and service... ..., and operational performance. The Senior Manager establishes... ...cases (cost, revenue, CX improvement); secure... ..., and hypercare; drive stakeholder readiness and... ...provider. Note: For call center roles specifically, it...PerformanceContract workSecond jobLocal areaRemote work
Ascensus
Addison, TX5 days ago $54k - $78k
...TX. This hybrid role involves managing advisor experiences and driving the adoption of tools like AdviceWorks. Candidates should have... .... The salary range is between $54,000 to $78,000 annually, plus performance-based bonuses. #J-18808-Ljbffr Cetera Financial GroupPerformance- A growing pizza restaurant chain is seeking a Line Coach to lead day-to-day operations and ensure financial excellence. Responsibilities... ...include managing safety, cleanliness, quality, and driving team performance. Ideal candidates will have supervisory experience, strong...Performance
$143.8k - $215.8k
...Lead Product Manager (Convergence + MDU... ...Responsible for driving the development, execution... .... Define performance measurement by offer... ...channels & contact centers: Journey design across... ...care; episode-based CX reviews/gates.... ...forecasting) into product ops. This position...PerformanceContract workTemporary workWork at officeLocal areaRelocationAT&T
Dallas, TX1 day ago- A leading marketing firm in Texas is looking for an experienced SEO Specialist to drive effective SEO strategies for B2B clients. The role requires a detail-oriented digital... ...implementing SEO strategies, analyzing performance, and optimizing content. Competitive salary...Performance
- AWM, Marcus by Goldman Sachs, Contact Center Team Lead, Analyst, Richardson, TX Overview Marcus by... ...areas such as real time operational performance, ensuring that service level targets... ...business. Project Management/Process owner driving initiatives, recommend improvements...Performance
- ...Intelligent Processing, LLC is seeking a Contact Center Manager to oversee operations at their... ...candidate will manage staffing, performance, and service delivery to ensure client... ...in a BPO environment. The manager will drive continuous improvement initiatives and...Performance
- ...Customer Service I. The role focuses on leading and developing customer service teams... .... Candidates should have 2-5 years of contact center management experience and strong... ...collaborating with peers, and using data to drive performance improvements. This is a managerial...Performance
- ...in Dallas is seeking a Club Manager to oversee operations, lead a team, and drive membership growth. Responsibilities include managing daily... ...engaging with members, and coaching staff to ensure high performance. The ideal candidate has 2-5 years in a leadership role within...Performance
- ...Equal Housing Opportunity standards. 8. Lead a team of maintenance technicians... ...allowing continued, uninterrupted use. 4. Perform preventative maintenance on plumbing, electrical... ..., plumbing access panels, sink base cabinets, etc.). 9. Driving community equipment.PerformancePermanent employment
Key City Capital
Farmers Branch, TX3 days ago - ...Description: We are seeking a results-driven Contact Center Supervisor to lead our technical support team members and drive operational excellence. In this pivotal role... ...your leadership skills to enhance team performance, improve customer satisfaction, and...PerformanceFlexible hoursShift workWeekend workWeekday work
ECHO IT SOLUTIONS INC .
Farmers Branch, TX23 hours ago - ...skilled and experienced React Native iOS Lead to join our dynamic mobile development team... ...the highest quality standards, and driving the technical direction of the team. You... ...developers to deliver innovative and high-performing mobile solutions. Key Responsibilities...PerformanceWork experience placement
Photon
Addison, TX4 days ago - Future-Care-Consultants is seeking a SNF Billing Team Lead in Dallas, Texas. This key role involves overseeing a team of billers, ensuring compliance with regulations, and optimizing billing performance using advanced systems like PointClickCare and MatrixCare. The ideal...Performance
- ...Dallas, Texas, is seeking an experienced Operations Manager to lead daily operations efficiently. In this role, you will support driver... ...service excellence while managing schedules and conducting performance reviews. Requirements include strong operational leadership, multitasking...PerformanceEarly shift
- ...candidate will supervise a production team, ensuring quality and efficiency targets are met. Responsibilities include managing team performance, conducting training, and developing staff skills. The ideal candidate should have a Bachelor's degree and four to six years of...Performance
- WizeHire, Inc is seeking an experienced Escrow Officer in Plano, Texas to lead a high-volume escrow operation. You will oversee the entire transaction lifecycle, guiding team performance and ensuring compliance. The ideal candidate must have strong operational leadership...Performance
$112.5k - $190k
...Application Development in Dallas, Texas. This role will involve developing and updating project plans for IT projects, monitoring team performance, and managing vendor relationships. The ideal candidate will have over five years of experience in systems architecture and...Performance- ...Medical Billing Office Team Lead Location US... ...more than 500 medical centers and 130 onsite clinics... ...remain fueled by our driving purpose: to provide... ...Lead is responsible for performing a variety of tasks related... ...of employment. Please contact us to request accommodation...PerformanceFull timeWork at officeLocal areaMonday to FridayDay shift
Concentra
Addison, TX4 days ago - ...fast-food chain seeks a Restaurant General Manager in Dallas to lead a dynamic team and ensure exceptional customer experiences. You... ..., train, and empower your team while analyzing financial performance and optimizing profitability. Candidates should have 5 years of...Performance
$60k - $70k
...studio in Dallas, Texas. This full-time role involves driving membership growth, leading community outreach, and overseeing all operations. Candidates... ...salary ranging from $60,000 to $70,000 annually, plus performance-based incentives and health benefits, aiming for an...PerformanceFull time- ...in team morale and customer satisfaction. The ideal candidate will have 3-5 years of retail experience, strong leadership qualities, and a passion for driving sales. The position offers competitive benefits and a dynamic team environment. #J-18808-Ljbffr Express, Inc.Performance
- A leading hospitality group in Plano, Texas, is looking for a Restaurant Assistant Manager to oversee restaurant operations, hire and... ...flexible hours. This position offers a competitive salary, performance-based bonuses, and various employee benefits. Join us for a clean...PerformanceFlexible hoursShift work
- ...Addison, Texas is seeking a General Manager to lead and oversee restaurant operations. The successful candidate will drive profitability, ensure food safety compliance,... .... The role offers competitive compensation, performance bonuses, and comprehensive benefits including...PerformanceCasual work
- A leading global financial institution located in Richardson, Texas is seeking a Contact Center Team Lead. The ideal candidate will have over three years of experience in customer... ...while focusing on operational performance and improvements. This role requires a proactive...Performance
- ...its Dallas location. This full-time role is responsible for managing operations in the distribution center, ensuring adherence to processes and policies while leading a larger team. A bachelor's degree and at least 7 years of relevant experience are required. The ideal...PerformanceFull timeNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contact Center Ops Lead: Drive Performance & CX. Be the first to apply!
Related searches
- IT performance management Addison, TX
- senior performance engineer Addison, TX
- senior performance tester Addison, TX
- acting performance Addison, TX
- performance engineer Addison, TX
- high performance computing engineer Addison, TX
- performance testing Addison, TX
- lead performance test engineer Addison, TX
- inbound call center customer service representative Addison, TX
- call center service provider Addison, TX