Patient Care Technician

Do you have the career opportunities as a(an) Patient Care Technician you want with your current employer? We have an exciting opportunity for you to join Methodist Hospital Stone Oak which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The Patient Care Technician (PCT) delivers high quality, patient-centered care by performing a variety of delegated basic patient care services related to common nursing functions and activities of daily living. Under the supervision of the registered nurse (RN), the PCT assists the nursing staff in providing patient care in accordance with the PCT’s skills/training and the needs of the Department, and consistently assists the patient care team with maintaining a clean, well-organized, and safe patient care environment. The PCT complies with all hospital policies/procedures and observes the State Board of Nursing rules for unlicensed personnel.

Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:

• Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
• Preferred: CNA Training Program; 1+ years of experience in an acute care setting

Minimum License, Certificates, or Registrations Required:

• Required: Basic Life Support (BLS) within 30 – days of hire

Essential Job Functions:

• Participates in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of the licensed nurse.
• Obtains and records initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, blood glucose levels, intake and output, and calorie counts.
• Documents observations, interactions, patient responses to performed activities, and any physical or behavioral changes at time of occurrence. Reports observations of individual patients to the RN/Team Leader.
• Assists with mobility by regular turning and positioning, dangling, and ambulating patients. Assists with use of walkers, crutches, canes, and wheelchairs. Transfers patients to and from other units, departments, or entities. Assists with discharges.
• Demonstrates proper body mechanics.
• Provides or assists with non-medicated support care, including non-sterile dressing changes, skin protection, application of heat or ice, and venous compression devices.
• Obtains or assists in the collection of specimens for diagnostic or waived tests. Ensures accuracy of all labels and timely transfer of specimen.
• Retrieves medication from pharmacy, storage room, or tube system and delivers to licensed staff member as instructed.
• Assists with patient preparation for surgery or other procedures.
• Orients patients/families/caregivers to room and hospital routine.
• Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.
• Performs hourly rounding and responds promptly to call lights and patient requests. Strives to anticipate patient needs and resolve them proactively.
• Follows patient and employee safety/security policies and protocols, including hand hygiene, use of universal precautions, use of personal protective equipment, and adherence to isolation procedures.
• Prepares and maintains clean, hazard-free patient rooms. Empties trash and removes soiled linens.
• Assists with post-mortem care.
• Assists in the setup, removal, and cleaning of equipment. Identifies malfunctioning equipment and initiates repairs.
• Performs clerical work as needed, including assembling and maintain charts, filing, answering and transferring phones, and relaying messages.
• Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.
• Engages in evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.
• Assists with orientation of new personnel as directed. Serves as a positive role model and resource for peers.
• Seeks opportunities to impact the growth of the organization by promoting excellence in patient experience and providing high quality care to the patients served.
• Monitors unit and individual patient rooms to assess availability of supplies. Restocks to optimum levels as instructed.
• Utilizes charge system for supplies and equipment.

Additional Job Functions:

1. Supports the mission and vision of the Methodist Healthcare System. Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals.
2. Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function.
3. Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Code of Conduct itself.
4. Completes other duties as assigned.

Benefits

Methodist Hospital Stone Oak, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits  for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,  including free counseling and referral services
• Time away from work  programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support  through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits  for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

Methodist Hospital Stone Oak is equipped with the most modern technology available. With over 280 beds, services include emergency care, general surgery, obstetrics and gynecology, neonatology, oncology, neurosurgery, orthopedics, and acute rehab services.

Methodist Hospital Stone Oak is accredited by the Joint Commission as a Primary Stroke Center and Chest Pain Center. The stroke rehabilitation program has received the Joint Commission's Gold Seal of Approval® for Disease-Specific Care Certification of Stroke Rehabilitation. We belong to the Texas Institute for Robotic Surgery. Our surgeons and technology offer minimally invasive options to patients. Surgeons from around the country come to train under our world class team. The hospital has been recognized by Leapfrog’s Hospital Safety Grade A and by Modern Healthcare as one of the Top 100 Best Places to Work in Healthcare. We have also been recognized as a Joint Commission Top Performer on Key Quality Measures®. Finally, by Medicare.gov as #1 in San Antonio and #6 in the entire nation. The hospital is 1 of only 102 hospitals to receive Medicare.gov’s 5-star rating. Join our team to be part of the innovation.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Care Technician opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.