Sales Associate OC CA, Job 249.26

Sales Associate OC CA, Job 249.26

Sales Associates at Dunn-Edwards deliver customer service that offers a distinctive shopping experience for both homeowners and professionals. Your responsibilities as a Sales Associate include demonstrating outstanding customer service and selling skills, continuously learning about the coatings industry, keeping sales floor stocked with merchandise, organizing the sales floor and stock areas and building trusted partnerships with our painting professionals.

Sales Associates interact with customers via phone and in-person to offer expert advice, while also processing and completing transactions. In addition, the Sales Associate is responsible for upholding Dunn-Edwards store vision of fast and reliable service, while ensuring that the store is well stocked and maintained. Sales Associates continuously learn about the industry, products and services through Dunn-Edwards Learning Network and various job certification programs that better assist in answering questions and making proper recommendations, as well as building a foundation for potential advancement opportunities as Dunn-Edwards continues to grow.

Essential duties and responsibilities include making a connection with customers, asking questions about their project, then giving options and advice on meeting those needs; ensuring delivery of product as needed meets both Dunn-Edwards' and customers' quality and service expectations; conducting self in professional manner; efficiently taking customer orders through various methods and processing through point-of-sale; adhering to company safety standards at all times; cleaning and maintaining all areas of store and equipment as assigned; assisting with maintaining proper merchandise inventory levels; having the ability to communicate clearly both written and verbal; stocking and merchandising products according to planogram; meeting expectations of core competencies related to the position: Customer Focus, Attention to Detail, Problem Solving, Initiative and Teamwork; and additional duties as assigned.

This job does not have supervisory responsibilities. There are no subordinate supervisors reporting to this job.

Education and/or experience: Four years of high school with diploma or GED equivalent; or equivalent combination of education and experience.

Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Read and write English for safety purposes.

Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to operate a point of sales system and complete cash transactions with financial accuracy.

Reasoning ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, licenses, registrations: None.

Additional information: This job will require general computer knowledge, mathematical experience and customer service skills.

Physical demands of essential job functions: Store and outside sales positions may have physical requirements that include, but are not limited to: lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds; use of electronic equipment including, but not limited to computers, point of sale devices, communication devices; driving a large delivery truck/vehicle; climbing ladders; walking on uneven surfaces, e.g., active construction sites; interactions with customers, both face-to-face and on the telephone; interaction with customers relating to color; standing for long periods of time; use of a respirator.

Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.