Entitlement Analyst

ABM is hiring an Entitlements Analyst to be part of a team that is responsible for paid time off (PTO) calculations, all rules governing pay, wage, and hour calculations, and maintaining the rules for both of these activities in the ABM Entitlement Management System (EMS). The rules governing these calculations are determined by union collective bargaining agreements, Federal, State, and Local Government laws, as well as agreements with Customers. This position is also responsible for compliance activities related to minimum wage, Living wage, Prevailing Wage, California Meal and Rest Break Requirements, and Healthy San Francisco. This analyst position will support rollouts and maintenance of new software, including Epay and Oracle Fusion. A successful candidate will possess advanced organizational, research, and analytical skills, as well as the ability to build and maintain relationships with key stakeholders, including Accounting, FP&A, Human Resources, Legal, Software Developers, the Project Management Office, and Operational Managers. This is a Hybrid Role (in-office Mon-Thu) based out of our office located at 14141 Southwest Freeway, Sugar Land, TX 77478.Primary Responsibilities:Maintain for Union, Statutory, and Customer Paid Time Off (PTO) rules in the Entitlement Management System (EMS)Maintain for Union, Statutory and Customer wage and hour, pay, adjustment rules in the EMS and EPay.Obtain and document new Union agreements, Statutory laws, and Customer agreements that drive PTO and wage and hour rulesMaintain knowledge of union collective bargaining agreements, statutory rules and customer agreementsDrive the EPay rollout by providing essential rules and data for pay calculations and system setupWork with Operations Teams to roll out EPay by researching the unique rules at each job siteProvide accurate system reports to FP&A, Accounting, HR and Operations TeamsReconcile monthly PTO balances with balance sheet accruals and research any discrepanciesAudit EMS PTO balance calculations and research any errorsAssist IT Developers in resolving any code issues leading to balance reporting errorsWork with Operations Teams and HR to research and resolve any reported discrepanciesAssist with team member inquiries conAbility to work within deadlines in a fast-paced environmentBenefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit Education and Competencies:Associate or bachelor’s degree preferredThree plus years in Accounting/Finance, payroll, benefits, or electronic time keeping background Strong MS Excel skills required (VLOOKUPS, XLOOKUPS and PIVOTS)Understanding payroll processing requirements is a plusUnderstanding or experience with EPay is preferredCommitment to teamwork through relationship-building, reliability, and collaborationGood communication skills and able to work with different management levelsMust be detail-oriented and have strong analysis and organizational skillsPossess a positive attitude with a strong desire to learnAbility to work within deadlines in a fast-paced environmentPrimary Responsibilities:Maintain for Union, Statutory, and Customer Paid Time Off (PTO) rules in the Entitlement Management System (EMS)Maintain for Union, Statutory and Customer wage and hour, pay, adjustment rules in the EMS and EPay.Obtain and document new Union agreements, Statutory laws, and Customer agreements that drive PTO and wage and hour rulesMaintain knowledge of union collective bargaining agreements, statutory rules and customer agreementsDrive the EPay rollout by providing essential rules and data for pay calculations and system setupWork with Operations Teams to roll out EPay by researching the unique rules at each job siteProvide accurate system reports to FP&A, Accounting, HR and Operations TeamsReconcile monthly PTO balances with balance sheet accruals and research any discrepanciesAudit EMS PTO balance calculations and research any errorsAssist IT Developers in resolving any code issues leading to balance reporting errorsWork with Operations Teams and HR to research and resolve any reported discrepanciesAssist with team member inquiries conAbility to work within deadlines in a fast-paced environmentFull timePosting Date: 2026-08-10