Receptionist

Join the Woodlawn Team as a Clerical Receptionist at Rochester Orthopedics!

Woodlawn is seeking a friendly, reliable, and detail-oriented Clerical Receptionist to join our team! This Clerical Receptionist position is full-time, Monday-Friday, 8:30am-5:00pm, no nights, no weekends, and great benefits including 403(b) with match.

Our mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!

Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

Educational Requirements and Qualifications:

• High School Diploma or GED.
• Experience in a medical office, hospital or long-term care facility strongly preferred, but not required.
• Computer aptitude to do inquiry, data entry and daily system operations.
• CPR Certification.
• Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
• Computer aptitude to do inquiry, data entry and daily system operations.
• Math aptitude sufficient to balance and handle cash.
• The right candidate should have the ability to:
• Separate personal opinions and feelings from professional demands and responsibilities of the position.
• Plan, organize and prioritize work in a multi-task environment where interruptions may be frequent.
• Maintain strict confidentiality as defined by hospital policy and federal law.
• Adapt to variations in scheduling (including but not limited to overtime, work schedule changes or low census).

Primary Duties:

• As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
• Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
• Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
• Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
• Schedules appointments according to specified guidelines.
• Performs office opening procedures and closing procedures independently as scheduled.
• Sort incoming mail and incoming faxes to then distribute accordingly.
• Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incoming electronic faxes in EHR into patient charts.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• 403(b) with match
• Paid Vacation Time
• Paid Sick Time
• Paid Personal Days
• FSA

Clerical Receptionist / Medical Office / Medical Secretary / Medical Scheduling / Medical Front Desk / Medical Receptionist / Clerical Receptionist Rochester Orthopedics