Head of Solutions Engineering

Role Description

Your goal will be to build and lead a world-class, AI-native Solutions Engineering organisation that enables n8n to win, deploy, and expand increasingly complex enterprise customers.

To make that happen, you’ll set the strategy, strengthen our technical sales motions, and develop the team that connects our customers, go-to-market organisation, partners, and product teams:

What you’ll be doing

• DEFINING THE FUTURE OF SOLUTIONS ENGINEERING
  • Build upon and own the global Solutions Engineering strategy, organisational design, and roadmap for the next stage of n8n’s growth.
  • Build a clear vision for how the organisation should evolve across mid-market, enterprise, partner, and post-sales motions.
  • Translate that vision into a practical sequence of priorities that balances immediate business needs with where n8n needs to be in the short-medium term future.
  • Design scalable and AI-native ways of working that increase the team’s impact without relying solely on additional headcount.
• BUILDING SCALABLE CUSTOMER AND PARTNER MOTIONS
  • Establish differentiated playbooks for scaled mid-market engagements, complex enterprise sales cycles, strategic accounts, partner-led opportunities, and post-sales deployments.
  • Raise the quality of technical discovery, validation, pilots, and solution design so customers are ready to reach production successfully after signing.
  • Create repeatable one-to-many experiences that allow Solutions Engineers to focus their time on the highest-value and most technically complex opportunities.
  • Ensure partners and global systems integrators have the technical enablement, materials, and support they need to deliver successful customer outcomes.
• DEVELOPING A HIGH-PERFORMING GLOBAL TEAM
  • Lead a global Solutions Engineering organisation of approximately 15 people (including 2 Team Leads) and prepare the team to scale significantly as n8n grows.
  • Coach and develop our existing frontline leaders, helping them become stronger people managers, technical leaders, and strategic business partners.
  • Define what great performance looks like across each Solutions Engineering motion and equip the team with the training, tools, and feedback needed to achieve it.
  • Stay close enough to the work to coach through complex engagements, remove obstacles, and help the team execute while the organisation continues to mature.
• SHAPING COMPANY AND PRODUCT STRATEGY
  • Represent Solutions Engineering as a senior member of the global sales leadership team, bringing a clear technical and customer perspective to strategic decisions.
  • Act as a key connection between go-to-market and Product, translating field insights into technically credible and actionable feedback.
  • Partner closely with Sales, Customer Success, Partnerships, Product, Product Marketing, and Engineering to improve the full customer lifecycle.
  • Help prioritise the capabilities required to make new products and features demonstrable, deployable, and production-ready for global enterprises.

Qualifications

• Senior strategic leadership: You have led a Solutions Engineering, Sales Engineering, or Solutions Architecture function and can operate as a peer within a senior sales leadership team.
• Strong technical foundation: You can engage credibly with highly technical teams and customers across APIs, integrations, architecture, security, deployment, and enterprise systems.
• High-growth scaling experience: You have helped evolve a Solutions Engineering organisation through a period of rapid growth, increasing complexity, and meaningful organisational change.
• Complex enterprise experience: You understand how to support sophisticated, multi-stakeholder sales cycles and large deployments within global organisations.
• End-to-end customer perspective: You have deep pre-sales expertise alongside meaningful exposure to post-sales, partner, or services-led technical engagements.
• Organisational development: You have designed team structures, operating models, and playbooks while coaching managers and developing high-performing technical teams.
• Cross-functional influence: You have worked closely with Product and Engineering and can translate customer requirements into clear, technically grounded insights.
• AI curiosity: You actively explore how AI and agentic ways of working can transform customer solutions, team productivity, and the future of Solutions Engineering.
• Adaptability and ownership: You’re comfortable moving between long-term strategy and hands-on execution in a fast-changing environment where not every process has already been built.
• Values-led leadership: You lead with humility, integrity, and low ego, creating an inclusive environment where talented people can do their best work.

Requirements

• Open-source experience: You have worked within an open-source or community-led company and understand how community adoption shapes enterprise growth.
• Product-led growth: You have experience connecting a product-led motion with assisted, enterprise, and strategic sales motions.
• Global leadership: You have managed distributed teams or supported customers across multiple regions and time zones.
• Segment breadth: You have designed distinct Solutions Engineering approaches for mid-market, enterprise, and strategic customer segments.

Benefits

• Competitive compensation: We offer fair and attractive pay.
• Ownership: Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
• Work/life balance: We work hard but ensure you have time to recharge:
  • Europe: 30 days of vacation, plus public holidays wherever you are.
  • US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness:
  • Europe: We provide benefits according to local country norms.
  • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
• Future planning:
  • Europe: We provide pension contributions according to local country norms.
  • US: 401(k) retirement plan with a 4% employer match.
• Financial security:
  • Europe: We provide benefits according to local country norms.
  • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
• Career growth: We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
• A passionate team: We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
• Remote-first: Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
• Giving back: We're big fans of open source, and you'll get $100 per month to support projects you care about.
• AI enablement: We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.
• Transparency: We all know what everyone’s working on, how the company is doing—the whole shebang.